12012 – 40 hour Dispensing Technician – Permanent Contract

Cohens Chemist; Heysham; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Discretionary bonus scheme

EAP Provided by BUPA

4 weeks’ paid holiday, plus statutory

Pension contributions

Regulatory training

Free uniform

Job summary

Cohens Chemist is seeking a 40 hour Dispensing Technician to join our Heysham branch. You will dispense prescriptions, advise customers on medicines, and handle complex enquiries under a pharmacist’s supervision in a busy community pharmacy.

The role emphasizes accuracy, customer focus, and teamwork, with opportunities to promote services and coach colleagues. NVQ/QCF Level 3 Pharmacy Services and GPhC registration are required.

Qualifications

• NVQ/QCF Level 3 equivalent in Pharmacy Services is required.
• Registered with the General Pharmaceutical Council (GPhC).
• Experience in dispensing and advising customers is preferred.

Responsibilities

• Receive, assemble and dispense prescriptions accurately.
• Advise customers on alternative medicines or care needs where appropriate.
• Handle complex medication enquiries under pharmacist supervision.
• Build relationships with customers and promote services and products.
• Coach colleagues to maintain high dispensing standards.
• Maintain high levels of accuracy under tight deadlines.

Skills

Dispensing duties

Customer service

Attention to detail

Education

NVQ/QCF Level 3 Pharmacy Services

Job description

12012 – 40 hour Dispensing Technician – Permanent Contract

12012 – 40 hour Dispensing Technician – Permanent Contract

We are looking to recruit a 40 hour Dispensing Technician to work at our 477 branch located at Heysham Primary Care Centre, Middleton Way, Heysham, Morecombe, LA3 2LE.

The proposed shift pattern is as follows:

Monday 09:00 - 18:00 (1 hour unpaid lunch break)

Tuesday 09:00 - 18:00 (1 hour unpaid lunch break)

Wednesday 09:00 - 18:00 (1 hour unpaid lunch break)

Thursday 09:00 - 18:00 (1 hour unpaid lunch break)

Friday 09:00 - 18:00 (1 hour unpaid lunch break)

As a Dispensing Technician you will have successfully completed the NVQ/QCF Level 3 equivalent qualification in Pharmacy Services and be registered with the General Pharmaceutical Council. You will have the knowledge and experience to be a multi skilled Dispensing Technician, taking responsible for providing an efficient, knowledgeable and friendly service to our customers, with specific responsibility for carrying out dispensing duties.

You will be a senior member of the dispensing team and will be responsible for receiving, assembling and dispensing prescriptions, advising customers on alternative medicine or care needs where appropriate. You will also have specific accountability for dealing with complex medication enquires on behalf of and under the supervision of a pharmacist.

As a trusted healthcare professional, you will be friendly, organised and customer focused with a real passion for people and pharmacy operations. Skills in planning, attention to detail and working under pressure are all key in this position.

The successful candidate must be willing to support the branch by promoting new services and products as required.

You must be confident to build customer relationships and have the ability to establish their needs. You will be expected to provide friendly advice, whist having excellent product knowledge and services. You must also have the drive and enthusiasm to want to coach others to do the same.

The utmost attention to detail is required in this role along with the ability to work under pressure and to strict deadlines.

The successful candidate must have great people skills as this is paramount to your role. You will be required to work as part of a well-established team and ensure our customers receive a high standard of service.

If successful, additional benefits for you could include:

• Discretionary bonus scheme
• EAP Provided by BUPA
• 4 weeks’ paid holiday, plus statutory holidays, which increase with service. (pro-rata for part time employees)
• Pension contributions
• Regulatory training where required
• Free uniform

We are passionate about equal opportunities and welcome a broad diversity of talent to apply.

Please note the Cohens Group reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.