Workplace Mobile Products Expert

AXA Group Operations; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

AXA Group Operations is looking for a Mobile Technical Expert in Paris, France. You will implement the mobile product strategy, operating systems, and security policy under the guidance of the Product Manager. Responsibilities include integrating Azure AD/InTune solutions, managing mobile projects, and ensuring compliance and security of mobile devices. We're committed to diversity and inclusivity in hiring, providing a supportive environment for employees of all backgrounds.

Qualifications

• Expert skills in MDM Intune/Azure with extensive knowledge of mobile environments.
• Proficient in scripting using PowerShell.
• Experience managing mobile solutions in a large corporate environment.

Responsabilités

• Integrate new technical solutions for Azure AD/InTune.
• Oversee the execution of mobile projects from customer assessment to implementation.
• Provide expertise to project and technical teams.
• Draft technical documentation for solution integrations.
• Develop cross-functional and integration services.
• Evaluate and propose systems and technologies.
• Ensure security and compliance of mobile devices.
• Resolve incidents and liaise with level 3 support and suppliers.

Connaissances

Expert on MDM Intune/Azure

Expert on Mobile environments (iOS and Android)

Scripting skills (PowerShell)

Ability to work in a large and complex environment

Language skills (other than English and French)

Team spirit

Analysis and synthesis

Autonomy and rigour

Oral and written communication

Curiosity and innovation

Description du poste

Job purpose

Within the Mobile Product team in the Workplace department, the main tasks are to define and implement the strategy through mobile products, solutions and tools and to provide level 2 and 3 support on MDM technologies for all the group's entities.
They also guarantee the permanent control of some 40,000 mobile terminals spread over 200 entities worldwide.

About The Job

You will be responsible for the implementation of the mobile product strategy under the management of the Product Manager for devices management (InTune), operating systems (iOS, Android) and the Group's security policy. As a Mobile Technical Expert, you will represent AXA Group Operations in the dialogue with the Mobile Product Owner to propose, study, design and integrate new mobile services in line with the needs expressed and the Group strategy. As an expert, you will actively participate in the resolution of incidents and problems within this scope.

Your Responsibilities Include

• Operate the Azure AD / InTune infrastructure and integrate new technical solutions on the different entities.
• Ensure the proper execution of mobile projects and programmes in the upstream (assessment of customer needs and recommendations), design and implementation phases to ensure the relevance of the responses provided to the needs expressed by AXA GO or its partners.
• Provide technical expertise to project teams and technical teams on solutions related to the employee work environment.
• Write technical instructions, engineering plans, technical designs and other documents related to the integration of solutions.
• Design and participate in the development of cross‑functional and integration services.
• Research, evaluate and suggest systems / equipment / technologies based on internal customer requirements.
• Guarantee the security and compliance of the Mobiles of the Group's employees.
• Resolve incidents, contact level 3 and report to editors and suppliers (Microsoft, Omnissa, Apple, etc.).

Expected Skills & Experience

Technical Skills

• Business skills: Expert on MDM Intune/Azure (Microsoft); Expert on Mobile environments (iOS and Android); Scripting skills (PowerShell); Experience in a large and complex environment.

Soft Skills / Transversal Skills

• Language skills (other language than English and French).
• Relationship and leadership skills: Team spirit, analysis and synthesis, autonomy and rigour, oral and written communication, curiosity, innovation.

What We Offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.