Work in Portugal Customer Support Representative!

FH Collective Academy; Rennes; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading support services provider in Lisbon is looking for a Customer Support Specialist for the Italian market. In this role, you will assist customers with product inquiries and troubleshooting while delivering exceptional service. Ideal candidates are fluent in French and have a passion for customer satisfaction. This position offers competitive pay, a relocation package, and a vibrant work environment in a beautiful city.

Prestations

1000 € / month base

Performance bonus

2000 € welcome bonus

Relocation package

Health insurance

Meal & transport allowance

Career growth & training

Qualifications

• Fluent in French (C1/C2) and good English (B2).
• Excellent communication and empathy skills.
• Customer service experience is a plus.

Responsabilités

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products & company updates.

Connaissances

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Description du poste

Dreaming of a fresh start in sunny Portugal

Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

We're looking for passionate Italian-speaking professionals ready to provide world-class support in the home appliances industry.

If you're all about helping customers solving problems and delivering a 5-star experience this could be your next adventure!

What You'll Do:

• Support Italian-speaking customers via phone, email & chat
• Assist with product use troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We're Looking For:

• Fluent in French (C1/C2) & good English (B2)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on-site role in beautiful Lisbon

What You'll Get:

• 1000 € / month base (14 months) 100% performance bonus (12 months)
• 2000 € welcome bonus
• Relocation package: flight reimbursement & accommodation (only 280 € / month all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon

Because it's not just a place to work it's a lifestyle.

Enjoy a vibrant city great weather and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal? Apply now and join a company that values people, passion and progress!

#CustomerSupport #ItalianJobs #RelocateToPortugal #LisbonJobs #HiringNow #CareerAbroad #WorkInPortugal #CBTalents

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type

Full Time

Experience

years

Vacancy

1