Western Senior Manager, Delivery (Architecture, Data and Digital Strategy)

Adobe; Paris; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading technology company is seeking an experienced leader to manage a multidisciplinary team in Paris. This role involves driving delivery excellence and collaborating with key customers while fostering a positive team culture. The ideal candidate should have proven experience in managing high-performing teams, familiarity with digital marketing, and fluency in English and another South European language.

Qualifications

• Proven records in managing and coaching high-performing teams in a consulting environment.
• Familiarity with Digital Marketing field is highly appreciated.
• Experience in growing and handling customer accounts.
• Effective in handling complex challenges and escalations.

Responsabilités

• Lead a high-performing team of professionals.
• Partner with sales teams to support service sales.
• Engage with customers to drive success and maximize satisfaction.
• Ensure alignment with team objectives while fostering positive morale.

Connaissances

Leadership

Customer engagement

Team management

Creative problem-solving

Collaboration

Description du poste

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Adobe Consulting’s Western region is seeking a dynamic and experienced leader to drive the success of a multidisciplinary team of Enterprise Architects, Digital Strategists, Technical & Data Architects, and Business Consultants across Western countries.

As part of the Western Consulting Leadership team, you will shape and execute strategy, optimize performance, foster cross-functional collaboration, and ensure customer success. You will play a key role in driving delivery excellence and thought leadership in partnership with the Architecture Data & Activation (ADA) and Digital Impact Group (DIG) organizations. This role involves close collaboration with internal stakeholders across sales, marketing, and consulting, as well as direct engagement with customers.

Position is based in Milan, Rome or Paris.

What You’ll Do

• Lead a high-performing team of Enterprise Architects, Technical Architects, Digital Strategists, and Business Consultants
• Partner with internal sales teams (e.g., Services Sales, Digital Strategy Group) to support service sales
• Engage directly with key customers to drive success, resolve escalations, and maximize satisfaction
• Provide direct management for all designated resources, ensuring alignment with team objectives while fostering a positive morale and culture. Inspire and motivate the team to consistently deliver outstanding and successful project deliveries.
• Own team performance and achievement of targets (individual and regional)
• Navigate a matrix environment, balancing regional and global business unit priorities
• Collaborate with Line of Business (LoB) leaders to drive delivery excellence, innovation, and enablement across Architecture, Strategy, and Business Consulting domains
• Work with project managers to optimize the delivery and impact across the Western region
• Align with resource management to ensure optimal team staffing for customer projects
• Ensure your team contributes meaningfully to Professional Services objectives

Requirements

• Proven records in managing and coaching high-performing professional services teams in a consulting or software vendor environment
• Familiarity with Digital Marketing field would be highly appreciated (Adobe Suite or competitors)
• Proven records of reaching professional services delivery objectives
• Experience in growing and handling customer accounts
• Strong ability to build collaborative relationships across global and cross-functional teams (EMEA, US, APAC)
• Self-motivated, responsive, and proactive approach to work
• Creative problem-solver with strong decision-making skills
• Effective in handling complex challenges and escalations
• Availability to travel to customer sites in Europe
• English fluency and another South European language (Italian or French) is required

Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, [e-mail] call [phone].