Totally Winter Guide 2026-2027

Sunweb Group; Amplepuis; Sur place; EUR 18 483 - 22 139; Plein temps

Avantages offerts par ce poste

Monthly salary €1,820 gross

Bonuses for selling excursions

Travel & health insurance

Accommodation provided

Season ski pass

Totally Sunweb gear

Fixed-term seasonal contract

Résumé du poste

Sunweb Group is seeking a Totally Winter Guide to welcome students on ski trips and orchestrate unforgettable experiences in mountain destinations. You’ll be part of an international team, organizing events, supporting guests, and living the mountain life during the season.

We offer a monthly gross salary of €1,820 with bonuses, travel and health insurance, and accommodation support. The role is fixed-term, seasonal, and requires flexibility, travel, and a passion for winter sports.

Qualifications

• Fluent in English; proficiency in Dutch and/or French is a plus.
• Excellent communication and customer‑facing skills.
• Able to work in dynamic, outdoor seasonal environments.
• Energetic, social, and confident with groups of students.

Responsabilités

• Organize entertainment, parties, andAprès‑ski events.
• Be the main contact for guests before, during, and after their holiday.
• Handle questions, issues, and emergencies quickly and professionally.
• Collaborate with local suppliers, accommodations, bars, and activity providers.
• Manage registrations, ski passes, excursions, and related admin.

Connaissances

Guest services

Event organization

Multilingual communication

Team player

Description du poste

Ready for an unforgettable adventure? Are you passionate about student life and eager to give students the ski trip of a lifetime? Then you might be the Totally Winter Guide we're looking for! Totally is the leading travel organization for student winter sports. In this unique role, you'll represent our brand in one of our winter destinations and become part of an international team creating unforgettable experiences for students. From organizing events and excursions to supporting guests throughout their holiday, you'll be at the heart of the action while living and working in the mountains.

What’s in it for you?

As a Totally Winter Guide, you’ll join an enthusiastic team that feels like family. This is more than a job; it's an adventure and an experience you'll never forget.

• Monthly gross salary: €1,820
• Additional (team) bonuses for selling excursions and activities
• Travel and health insurance
• Transport and accommodation (shared apartment or hotel room)
• Season ski pass
• Totally/ Sunweb gear, including clothing, phone, and laptop
• Fixed-term seasonal contract

Your role

As a Totally Winter Guide, you're the ultimate host, welcoming students with a smile and ensuring they have the best holiday experience possible. You'll be the go‑to person at the destination, helping guests, organizing activities, solving challenges, and creating memorable moments throughout the season. This isn’t your typical 9‑to‑5 job. It’s dynamic, social, exciting, and sometimes challenging—but always rewarding. Together with your destination team, you'll create unforgettable winter experiences for every guest.

Your responsibilities include:

• Entertainment: Organize unforgettable parties, après‑ski events, welcome meetings, BBQs, games, and other activities.
• Guest Experience: Be the main point of contact for guests before, during, and after their holiday.
• Problem Solving: Quickly and professionally handle questions, issues, and unexpected situations.
• Partnerships: Work closely with local suppliers, accommodations, bars, and activity providers.
• Administration: Manage guest registrations, ski passes, excursion bookings, and financial administration accurately.

What makes you the perfect fit?

• Available for (part of) the winter season 2026/2027 (Season period: approximately late November 2026 until mid‑April 2027, depending on the destination).
• Fluent in English and either Dutch and/or French. Additional languages are always a plus.
• Excellent communication skills and a customer‑focused mindset.
• Energetic, social, and confident in working with groups of youngsters.
• Creative and solution‑oriented when challenges arise.
• Flexible and adaptable, comfortable living and working abroad.
• Organized and able to manage multiple responsibilities simultaneously.
• Passionate about winter sports, travel, and creating memorable experiences.

In addition to our Season Guides, we are also looking for Totally Monthly/ 3 weekly Guides. This opportunity is ideal for those who cannot commit to the full season but would still like to experience life in the mountains and be part of the Totally team. Assignment period: January–February 2027 (exact dates may vary by destination).

Location & Language Requirements

Our guides are placed across multiple destinations. Depending on the destination, language requirements may vary. Some destinations primarily require Dutch and French, while others require French and English. Additional language skills are always a plus. Season dates can also vary by destination. During your application, you'll be able to indicate your availability and destination preferences, and we'll discuss the best match based on your language skills, experience, and availability.

Selection Process & Talent Days

Applications for Winter Season 2026/2027 are now open. Candidates who match our profile may be invited to one of our Talent Days, taking place between August and October 2026. During these events, you'll meet our team, learn more about life as a Winter Guide, and participate in the first stage of the selection process.

• Your availability during the Winter Season 2026/2027.
• Your preferred destination(s).
• Your preferred Talent Day location.

Talent Days will be organized in:

• Rotterdam
• Antwerp
• Brussels

Why join us?

Because this is more than a job, it's a chance to create memories, meet amazing people from all over the world, and experience the mountains like never before.

Ready for the adventure of a lifetime? Apply now and become part of the Totally family!

Do you have any questions? Please contact our recruitment team at: [e-mail]

Sunweb Group is an equal opportunity employer, which means we do not discriminate in any way. We celebrate diversity and are committed to creating an inclusive and safe environment for all employees.