Technical Program Lead

Kraken123; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Kraken is seeking a senior program manager to lead platform localisation and complex technology migrations for enterprise clients from Paris. You will partner with product and engineering teams, manage senior stakeholder relationships, and ensure timely delivery of technology platforms aligned with client needs and Kraken roadmap.

The role requires strong technical aptitude, exceptional interpersonal skills, and the ability to navigate agile environments while driving measurable business

Qualifications

• Sector-relevant experience in managing complex technology implementation or migration programs.
• Exceptional interpersonal skills.
• Strong technical aptitude within an agile environment.
• Business acumen: ability to align tech decisions with business goals.

Responsabilités

• Building trusted relationships with client executives and technology stakeholders, partnering with product and engineering teams to align on priorities; serving as the escalation point for client concerns and ensuring technical challenges and product requirements are managed.
• Defining success criteria and governance for delivering the technical pillar of the program.
• Owning the Kraken platform localisation plan to meet client expectations while matching Kraken roadmap.
• Summarising and articulating client needs, considerations, timelines, etc internally as input for technology platform localisation and development.
• Directing internal Kraken software developers and external partners on tech platform deliverables to ensure successful and timely technology migration.
• Supporting the client to meet business needs via delivery of tech.
• Understanding Kraken infrastructure, aligning client direction with Kraken platform goals and constraints.
• Setting up training programs to upskill the technical arm of the client.
• Advocating for Kraken delivery approaches and helping clients shift their mindset around tech delivery.
• Communicating context behind platform decisions and balancing client and Kraken priorities.

Description du poste

Overview

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

Responsibilities

• Building trusted relationships with client executives and technology stakeholders, including partnering with our product and engineering teams to align on priorities. Serving as the escalation point for client concerns and ensuring both technical challenges and product requirements are effectively managed
• Defining success criteria and governance for delivering the technical pillar of the program.
• Owning the Kraken platform localisation plan to meet client expectations while matching Kraken roadmap
• Summarising and articulating client needs, considerations, timelines, etc internally as structured input for the successful and timely execution of any required technology platform localisation and development.
• Directing internal Kraken software developers contributing to the client program, as well as potential external Partners, on tech platform deliverables to ensure an overall successful and timely technology migration.
• Supporting the client meets their business needs via the delivery of tech.
• Understanding the Kraken infrastructure, aligning client direction with the overall goal for the Kraken platform & business.
• Setting up training programs to upskill the technical arm of the client.
• Being an advocate for the Kraken way of delivering tech and supporting the client in shifting their mindset around tech delivery
• Communication: You need to be confident in calling out approaches that aren't best for the client and always striving for simplicity. You need to be able to communicate the context behind decisions relating to the platform & client priorities. You must be able to build strong relationships and credibility amongst senior stakeholders, balancing the needs of the client with Kraken’s business needs and platform potential and constraints.
• Program management: Confident in managing a long term, fast paced program. Can be both high level and dive into detail when required. Ability to directly manage a team and manage processes that can drive the right outcomes for clients.
• Strong technical aptitude: We are looking for a logical thinker who has strong problem solving skills within an agile working framework. Must quickly be able to grasp the technical capabilities and constraints of the Kraken platform. Is an advocate for the continuous deployment approach we take at Kraken and champions building tech iteratively.
• Business acumen: Able to understand business goals of both client and Kraken, putting all technology decisions into context to ensure measurable success can be achieved and celebrated.
• You are based in Paris, France and willing to travel internationally
• Technical mindset, experience in engineering-led industries
• Sector-relevant experience in managing complex technology implementation or migration programs
• Proven experience in software adaptation, deployment and integration
• Exceptional interpersonal skills

Note

As we are an international organization, we kindly ask you to send us your CV in English.

About Kraken / Benefits

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5, and in Germany we rate 4.7 on Kununu as a Top Company. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

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