TECHNICAL AND PLANIFICATION ASSISTANT

Monnoyeur Group; Bruges; Sur place; EUR 28 000 - 35 000; Plein temps

Résumé du poste

Monnoyeur Group à Bruges recherche un(e) assistant(e) technique et planification pour gérer les demandes et planifier les interventions des équipes opérationnelles. Vous serez responsable de la commande de pièces nécessaires aux interventions.

Le candidat idéal aura un diplôme Bac à Bac +2 en administration ou logistique et des compétences interpersonnelles solides. Ce poste implique une administration minutieuse et une bonne maîtrise des outils informatiques.

Qualifications

• Niveau Bac à Bac +2 en administration ou logistique, expérience significative appréciée.
• Connaissance générale de la gestion administratif (planification, gestion des commandes).
• Compétences en outils informatiques et systèmes d'information.

Responsabilités

• Recevoir les demandes d'assistance de parties prenantes internes et externes.
• Ouvrir et suivre des dossiers d'intervention dans les outils de gestion.
• Commander les pièces nécessaires aux interventions.

Connaissances

Compétences interpersonnelles

Rigueur

Réactivité

Écoute active

Adaptabilité

Formation

Bac à Bac +2 en administration ou logistique

Outils

Outils informatiques et systèmes d'information

Description du poste

## TECHNICAL AND PLANIFICATION ASSISTANTApplyremote type: Onsitelocations: BRUGEStime type: Full timeposted on: Posted Todayjob requisition id: JR2609R.P.A, filiale du Groupe Monnoyeur, propose à ses clients des solutions de location, achat et maintenance d'engins de manutention.R.P.A est une entreprise aux valeurs humaines, telles que le Respect, l’Esprit d’entreprendre, le courage et la convivialité qui animent l’ensemble de nos équipes dans un esprit d’inclusion et de proximité.Nous sommes à la recherche d’un(e) assistant(e) technique et planification.**Job Description Summary**JOB PURPOSE Based on the activities assigned by his/her superiors, the technical and planning assistant receives requests for service and plans the work of operational teams on the road. He/she is responsible for ordering the parts required for interventions.**Job Description**SIGNIFICANT ACTIVITIESPlanning- Receive requests for assistance from internal and external stakeholders (customers, operational teams, etc.) via all types of channels (telephone, e- mail, business tools, etc.)- Open and track intervention files for each request in the tool business- Plan interventions in business tools, based on conditions internal and external customers- Communicate changes in work schedules to internal and external stakeholders (customers, operational teams, etc.)- Process internal and external orders for parts required for interventions and follow up on external orders- Plan and organize, if necessary, periodic general safety inspections of equipment within the perimeter, in compliance with regulatory deadlines- Where necessary, commission external service providers to carry out periodic general inspections, and communicate their reports to internal and external stakeholdersAdministrative management- If necessary, allocate supplier invoices for periodic general safety inspections, and manage any credit requests- Ensure receipt of all necessary documents before scheduling work (signed quotation, purchase order, etc.)- Enter and update work-related data (estimates, authorizations, customer satisfaction, etc.) for the scope of responsibility in business toolsRESPONSIBILITIES AND SCOPE FOR ACTION- Guaranteeing the conformity, quality and timeliness of intervention planning- Ensure the creation and follow-up of intervention files in the tool business- Responsible for ordering parts needed for interventions- Know and apply internal and external compliance procedures and rulesPROFESSIONAL KNOWLEDGEDiploma(s) and/or experience(s)Bac to Bac +2 level in administration or logistics and/or significant experience preferredSpecific knowledge(s)Technical skill(s)- General administrative knowledge (planning, order management, etc.)- General knowledge of IT tools and information systemsBehavioral skill(s)- Interpersonal skills- Thoroughness- Responsiveness- Active listening- Adaptability