Systems and Network Technician – M/F

Kincy; Marseille; Sur place; EUR 32 000 - 42 000; Plein temps

Résumé du poste

Jobtailor in Marseille is seeking an IT Support Technician to ensure reliable operation and security of IT systems, and to provide high-quality user support to clients. You will diagnose issues remotely or on client sites, train users, document procedures, and contribute to service improvements.

A degree in computer science and at least two years’ experience, plus strong communication and teamwork, are preferred.

Qualifications

• Degree in computer science or related field is required.
• Excellent communication and listening skills are essential.
• Strong attention to detail and organization, with a proactive attitude and ability to work in a team.

Responsabilités

• Ensures the proper operation and security of IT systems and networks while providing high-quality technical support to users.
• Diagnoses and resolves IT issues (hardware, software, networks) remotely or on client sites.
• Provides user support, trains users, and advises on IT best practices.
• Contributes to the continuous improvement of IT services, including maintaining and updating technical documentation.

Connaissances

Communication skills

Active listening

Attention to detail

Organizational skills

Teamwork

Proactive attitude

Formation

Degree in Computer Science or related field

Description du poste

Responsibilities

• Ensures the proper operation and security of IT systems and networks while providing high-quality technical support to users.
• Diagnoses and resolves IT issues (hardware, software, networks) remotely or on client sites.
• Provides user support, trains users, and advises on IT best practices.
• Contributes to the continuous improvement of IT services, including maintaining and updating technical documentation.

Requirements

• Degree in computer science or a related field, with at least 2 years of experience in a similar role.
• Excellent communication and listening skills, strong attention to detail and organization, ability to work in a team, and a proactive attitude.