Superviseur des opérations

FedEx Group; Saint-Jacques-de-la-Lande; Sur place; EUR 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Rémunération attractive

Formation et développement

Ressources d'apprentissage

Programme d'aide aux employés

Réduction sur les expéditions FedEx

Bonnes perspectives de carrière

Marque reconnue

Résumé du poste

FedEx recrute un superviseur des opérations pour encadrer une équipe d'opérateurs et de chauffeurs au sein d'un centre logistique. Vous veillerez à la motivation des équipes, au respect des niveaux de service et à l'application des procédures de sécurité et de conformité.

Vous coordonnerez les plannings et optimiserez les flux de livraison tout en participant à l'amélioration continue des processus internes (GPDE) et des pratiques opérationnelles, en collaboration avec les CSP et les autres

Qualifications

• Expérience en gestion d'équipe et de quart dans un environnement logistique/fret.
• Capacité à planifier et organiser les activités pour atteindre les objectifs.
• Bonne orientation client et sens de l'équipe.

Responsabilités

• Superviser une équipe d'opérateurs et chauffeurs.
• Motiver les équipes et assurer l'équité dans le traitement.
• Planifier et agir pour atteindre les niveaux de service.
• Former votre équipe sur les objectifs métier et les objectifs de service.
• Veiller au respect des pratiques de sécurité et de conformité.

Connaissances

Gestion d'équipe

Planification

Orientation client

Communication efficace

Gestion du temps

Description du poste

Poste sur les horaires 01h15 - 9h09 , sur relais livraison/import , GPDE
Le superviseur aura en charge de suivre la bonne mise en place des opérations dans le cadre de GPDE, suivi qualité de service des CSP et de la bonne prise en charge à 100% des colis au départ en livraison
Le superviseur sera force de proposition et travaillera en équipe avec les autres superviseurs afin de toujours maintenir et améliorer l'organisation des opérations, application des process, rangement dépôt...
Le superviseur sera le contact auprès des CSP si besoin d'échanger sur des ajustements à réaliser dans la gestion des secteurs
Le superviseur veillera au bon entretien du matériel GPDE , et au stock de fournitures nécessaire.
Il effectuera les missions managériales encrées dans l'entreprise, comme la gestion Etime de l'équipe, suivie Famis et productivité, briefings HSE et exercices situations d'urgence, briefing Stay Sharp et saisies forms quotidien.

We have an exciting opportunity for you to join our team as an Operations Supervisor.

Who we are:

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

• Supervising a team of operatives and drivers
• Making sure all team members are motivated and treated fairly and consistently
• Planning and taking action to achieve service levels targets
• Educating your team on business goals and service objectives
• Making sure your team follows safe, secure and operationally compliant working practices during the shift

What do you bring with you:

• Experience in managing a shift and team in a busy freight processing environment is desirable
• Ability to manage own and teams time effectively with attention to detail
• Be energetic and enthusiastic
• Have a strong customer focus
• Have good communication skills

What do we offer:

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

Poste sur les horaires 01h15 - 9h09 , sur relais livraison/import , GPDE

Le superviseur aura en charge de suivre la bonne mise en place des opérations dans le cadre de GPDE, suivi qualité de service des CSP et de la bonne prise en charge à 100% des colis au départ en livraison
Le superviseur sera force de proposition et travaillera en équipe avec les autres superviseurs afin de toujours maintenir et améliorer l'organisation des opérations sur la phase préparation du chantier GPDE, et application des process
Le superviseur sera le contact auprès des CSP si besoin d'échanger sur des ajustements à réaliser dans la gestion des secteurs
Le superviseur veillera au bon entretien du matériel GPDE , et au stock de fournitures nécessaire

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Equity, Opportunity & Diversity (EO&D)

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.