Store Team Lead, Nailloux Outlet

Crocs; France; Sur place; EUR 19 000 - 23 000; Plein temps

Résumé du poste

Crocs, Inc. is seeking an energetic retail professional to deliver exceptional customer service across stores in France. You will engage shoppers, learn across departments, and support daily store operations including POS, stock, pricing, and promotions.

You will collaborate with store leadership to drive sales and uphold Crocs’ brand standards. The role requires 2–3 years in retail, flexibility for evenings, weekends and holidays, and a passion for creating memorable shopping experiences for

Qualifications

• 2–3 years of total retail experience, with preference for store leadership roles.
• Flexible schedule including nights, weekends, holidays, and extended hours.
• Strong passion for retail and creating memorable shopping experiences.
• Excellent communication and interpersonal skills to engage customers and teams.
• Proactive, detail-oriented, and capable of working across departments.

Responsabilités

• Deliver outstanding service to consumers using the Crocs service model.
• Contribute to an enjoyable team environment and share ideas and concerns.
• Coordinate, delegate, prioritize and meet store deadlines with daily follow-up.
• Learn and assist in departments including consumer service, product knowledge, placement, and stock room management.
• Support daily execution of retail operations: POS, stock replenishment, pricing, promos, loyalty programs, cleanliness, and recovery standards.
• Lead by example and collaborate with Store Management to improve KPIs through sales-driven techniques.
• Adhere to Asset Protection policies including shortage prevention and inventory control.

Connaissances

Retail experience

Customer service

Communication skills

Interpersonal skills

Attention to detail

Brand ambassador

Description du poste

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At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
• Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.