Store Operations Leader - Team Growth & Service

ALDI Brand; Oust; On-site; EUR 31,000 - 33,000; Full time

Job summary

ALDI Brand is seeking an Assistant Store Manager to assist with supervising day-to-day store activities and overall performance in a fast-paced retail environment. You will help manage schedules, develop action plans, and identify training opportunities to grow the team.

Starting wages begin at $25.50 per hour with a planned increase to $26.50 in year two, and you will participate in hiring, onboarding, and staff development while upholding store standards and customer service excellence.

Qualifications

• Must be 18 years of age or older to be employed for this role at ALDI.
• Ability to work both independently and within a team environment.
• Ability to provide and lead others to provide prompt and courteous customer service.
• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports.
• Ability to interpret and apply company policies and procedures.
• Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments.
• Ability to evaluate and drive performance of self and others.
• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses.
• Ability to operate a cash register efficiently and accurately.
• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards.
• Excellent verbal and written communication skills.
• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail.
• Meets any state and local requirements for handling and selling alcoholic beverages.

Responsibilities

• Assists the direct leader with developing and implementing action plans to improve operating results.
• Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results.
• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance.
• Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees.
• Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position.
• Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued.
• Participates in the interviewing process for store personnel.
• Communicates information including weekly information, major team milestones, developments, and concerns.
• Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses.
• Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence.
• Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order.
• Maintains store cleanliness standards and proper store signage at all times.
• Assists the direct leader with maintaining proper stock levels through appropriate product ordering.
• Merchandises product neatly to maximize sales.
• Ensures the quality and freshness of products for sale and accuracy of product signage.
• Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees.
• Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary.
• Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business.
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data.
• Other duties as assigned

Skills

Team leadership

Customer service

Communication

Organization

Multi-tasking

Education

High School Diploma or equivalent

Tools

Cash register

Job description

ALDI Brand is seeking an Assistant Store Manager to assist with supervising day-to-day store activities and overall performance in a fast-paced retail environment. You will help manage schedules, develop action plans, and identify training opportunities to grow the team.

Starting wages begin at $25.50 per hour with a planned increase to $26.50 in year two, and you will participate in hiring, onboarding, and staff development while upholding store standards and customer service excellence.