Storage Buy Specialist

Floor & Decor; Nouvelle-Calédonie; On-site; EUR 14,929 - 21,262; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical Insurance

Paid vacation and sick time

Paid holidays

Job summary

Floor & Decor is seeking a Storage Buy Customer Service Associate to support storage buy orders and audits. The role requires 1 year of retail sales experience, strong communication, and the ability to work with store management and associates.

Responsibilities include gathering customer information, managing orders within a 14-day window, performing regular audits, and delivering orders in POS while upholding safety practices and company values.

Qualifications

• 1 year of retail sales experience or equivalent combination of education and experience.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to work with all levels of store management and associates.
• Strong computer skills and internet project coordination experience.
• Must be a self-starter and work well in a fast-paced environment.

Responsibilities

• Obtain the required customer information to properly manage storage buy orders.
• Manage storage buy orders to ensure delivery within the 14-day window.
• Perform daily, weekly, and monthly storage buy audits for accuracy per SOP.
• Deliver storage buy orders in POS to customers.
• Act in line with the company’s core values and safety SOPs.
• Answer the telephone according to guidelines and assist as needed.
• Perform other related duties as directed by management.

Skills

Excellent communication

Interpersonal skills

Computer skills

Self-starter

Time management

Job description

Base Pay

This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.

PURPOSE

This position is responsible calling storage buy customers and managing the customer storage audit process. Full-Time and Part-Time Positions Available.

MINIMUM ELIGIBILITY REQUIREMENTS

• (1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Excellent communication skills (verbal and written).
• Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
• Strong computer skills and internet project coordination experience.
• Must be a self-starter and work well in a fast-paced environment.

ESSENTIAL FUNCTIONS

• Obtain the required customer information needed to properly manage all storage buy orders
  • Manager storage buy orders to ensure orders are delivered within the 14 day window
  • Perform daily, weekly, and monthly storage buy audits to ensure order and inventory accuracy. Audits to be conducted as per the Storage Buy Audit SOP
• Deliver customer storage buy orders in POS
• Act and work in a manner that is consistent with the company’s core values
• Comply with the company’s safety standard operating procedures for lifting practices
• Answer the telephone according to established guidelines
• Perform other related duties as directed by management

WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)

• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

PHYSICAL/SENSORY REQUIREMENTS

Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Hours

Monday - Friday 7:00 AM - 8:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Pickup Hours

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.