ZIMMERMANN is a global luxury fashion brand, founded in Sydney in 1991 by sisters Nicky and Simone Zimmermann. Renowned for its signature approach to sophisticated femininity, distinctive prints, and exceptional craftsmanship, the brand is present across Australia, Europe, the Americas, the Middle East and Asia.
Nicky Zimmermann’s creative vision and Simone Zimmermann’s strategic leadership have formed the foundation of the brand’s success. Their partnership – balancing design innovation with strong commercial direction – remains central to ZIMMERMANN’s identity and growth.
Today, ZIMMERMANN continues to redefine modern luxury with collections that celebrate self-expression. Grounded in Australian sun-soaked optimism, the brand resonates with women around the world. Our global teams are united by a shared commitment to creativity, quality, and evolving the brand with integrity and purpose.
At ZIMMERMANN, our people are at the heart of everything we do. We are committed to empowering talented individuals to build meaningful careers within an inclusive, collaborative, and forward‑thinking environment – where craftsmanship and innovation are celebrated, and individuality is valued.
THE OPPORTUNITY
ZIMMERMANN is seeking a talented Stock Control Assistant to join our Inventory and Loss Prevention team. Reporting to the Senior Stock Controller, you’ll play a key role in supporting the regional function through accurate reporting, disciplined follow-up and consistent execution of inventory and loss prevention processes across stores, e-commerce and warehouse operations.
This opportunity is ideal if you’re motivated by data accuracy, process discipline and problem solving, and enjoy contributing meaningful, measurable impact within a dynamic and fast‑paced environment.
As Stock Control Assistant, you’ll assist with inventory reporting, POS-Free and reservation monitoring, Goods in Transit follow-ups, stocktake preparation and investigation support. You’ll ensure inventory issues are identified early, escalated in a timely manner and resolved in line with ZIMMERMANN Policies and Procedures, contributing directly to stock accuracy, POS-Free performance and compliance across the network. You’ll collaborate closely with Retail Store Leadership, Retail and E-commerce Operations, Finance, Logistics, and Buying & Planning.
KEY RESPONSIBILITIES
- Inventory Reporting and administration
- Prepare and communicate regular inventory reports, including POS-Free, Reservation, Aging Stock on Hand, Negative Stock, and Goods in Transit.
- Monitor concession returns, ensuring accurate receipting, reconciliation, and support with follow-up in line with Zimmermann Policies and Procedures.
- Assist with investigation of inventory discrepancies, resolving minor issues such as actioning stock adjustments and escalating complex cases.
- Maintain trackers and audits across functions, identifying recurring issues, training opportunities, and risks.
- Follow up with stores to ensure corrective actions are completed within required timeframes and overdue or high-risk items are escalated.
- Stocktakes and Cycle Counts
- Assist with store, warehouse, and 3PL stocktake planning, preparation, communication, and execution of bi annual stocktakes and regular cycle counts.
- Support post-count reporting, variance investigations, and improvement action planning.
- Goods in Transit
- Monitor and follow up outstanding Goods in Transit (GIT), partially receipted transfers, and pending Transfer Requests (TRs), escalating aged or high-risk items in line with required timeframes.
- Support in discrepancy resolution including back-end transfers, minor adjustments, and transfer cancellations.
- Assist with Lost in Transit investigations including gathering documentation and supporting evidence.
- Identify and escalation recurring Lost in Transit patterns, including transit zones, senders, or courier-related issues.
- Intercompany Transactions
- Process intercompany inventory movements accurately and in line with Zimmermann Policies and Procedures.
- Maintain intercompany transfer trackers and elevate non-compliant or exceptional transactions, including cases where transfers do not meet paid-in-full (PIF) or sale conversion within the required timeframe.
- Support Finance with investigation of intercompany P&L variances, ensuring compliance and balance across entities.
- Support administration of theft, fraud, and incident investigations and reporting.
- Assist with maintaining investigation documentation, evidence logs, and records.
- Support checks and tracking on store security equipment and flag issues for escalation.
- Virtual and Physical Warehouse Management
- Assist in monitoring inventory accuracy across ecommerce and physical 3PL warehouse environments by reconciling system stock against warehouse and 3PL reporting.
- Support reconciliation of virtual warehouses, including validation of expensing reports for finance.
- Assist with preparation, documentation, and evidence collection for 3PL stocktakes and warehouse investigations.
- Policy, Compliance & WHS
- Assist with BOH organisation, stock-on-hand capacity checks, and WHS compliance.
- Support adherence to inventory and loss prevention Policies and Procedures through reporting and follow up.
- Assist with training coordination and documentation as required.
- Support WHS compliance by regular store BOH check ins, feedback and follow-up actions.
- Escalate observed risks, non-compliance, or process gaps promptly.
KEY PERFORMANCE INDICATORS
- Accuracy and timeliness of inventory, POS-Free, and Goods in Transit (GIT) reporting.
- Reduction in aged or unresolved inventory exceptions through proactive monitoring and effective follow up.
- Stocktake and audit support delivered on time and in line with required standards.
- Quality, completeness, and accuracy of investigation documentation and tracking records.
- Adherence to Zimmermann Policies and Procedures in all inventory and loss prevention activities.
- Contribution to improved stock accuracy, POS-Free performance, and store stock organisation standards.
- Timely and appropriate escalation of issues in line with defined policies and reporting structures.
PREFERED CAPABILITIES & EXPERIENCE
- Experience in retail stock control or administration preferred.
- Basic understanding of inventory systems, POS-Free, and reporting.
- Strong attention to detail and follow-up discipline.
- Organised, proactive, and willing to learn inventory and loss prevention processes.
Why Join ZIMMERMANN?
- Flexible work options that support balance and wellbeing
- Access to tailored development plans and learning opportunities
- Generous employee benefits and product discounts
- Clear pathways for career progression within a global organisation
- A collaborative, high‑performing, and inclusive team culture
ZIMMERMANN is an equal opportunity employer. We assess all applicants based on their individual capabilities, experience, and qualifications and are committed to fostering a diverse and inclusive workplace. If you have any support or access requirements, please let us know at the time of application so we can assist you throughout the recruitment process.