Stage - Marketing CRM Assistant F/M

Betclic Group; Bordeaux; On-site; EUR 13,000 - 17,000; Full time

Benefits offered by this job

Ticket Restaurant

Mobility allowance

Hybrid work model

Rooftop offices

Internal events

On-site sports classes

Job summary

Betclic Group invites applications for a 6-month paid internship in Marketing Operations, based in Bordeaux. The role focuses on CRM campaigns, customer engagement, and cross-market rollout with a hybrid work model.

You will support the CRM strategy, work with multiple teams, and contribute to engaging campaigns across casino and poker markets. Fluent English and a proactive, analytical mindset are essential.

Qualifications

• Currently pursuing a Master’s degree in Digital Marketing with some CRM experience.
• Thrives in environments with well-defined processes and changing conditions.
• Able to manage several priorities at once with a strong analytical mindset.
• Fluency in written and spoken English is essential.

Responsibilities

• Help manage programmes to increase engagement and value among active customers.
• Contribute to engagement campaigns: select channels, define customer segments, and coordinate deployment with Content, Studio, Data, Customer Service and others.
• Act as a facilitator to improve processes, centralise issues, and boost efficiency.
• Provide operational support for rollout of campaigns across different markets.
• Maintain reporting on customer engagement, campaign progress, and associated costs.

Skills

CRM experience

Analytical mindset

Process driven

English fluency

Education

Master’s in Digital Marketing

Tools

CRM software

Job description

WE ARE BETCLIC

Betclic, European leader in sports betting, is much more than just an online gaming site! Also offering Poker, Horse Racing, and Casino games across various countries and continents, it is an inspiring and forward-thinking company: every day brings new challenges in a modern and dynamic environment. As an influential player in the tech industry, with strong and sustained growth over the years, we believe in innovation through diversity and inclusion and encourage everyone to reach their full potential. With our multicultural team, we provide an optimal, safe and responsible gaming experience, powered by cutting-edge technology.

An internship at Betclic means stepping straight into the game.

At Betclic, Trainees don’t sit on the sidelines.

From day one, you’ll be involved in impactful projects, working alongside experienced teams who will help you grow quickly.
Throughout your journey, you’ll take part in events, meetups and initiatives designed to connect the talents of tomorrow with our teams.
And because we truly believe in the potential of the people who join us, some Trainees choose to continue their journey with Betclic after their internship.

WHY JOIN US?

At Betclic, success comes from passionate and committed teams. Here’s why you’ll love working with us:

An international and creative environment where every project is an opportunity to innovate

Hypergrowth that brings new challenges and development opportunities every day

A healthy work-life balance: flexible remote work and workplace well-being are essential pillars for us.

A unique and friendly atmosphere, with 1,600 employees across 5 countries and our headquarters in Bordeaux

Are you passionate about sports and tech? Join us and help shape the future of online gaming!

ENTER THE GAME

The Marketing Operations team is made up of CRM specialists from different countries, all focused on one thing: strengthening customer engagement at every stage of the player lifecycle.

As part of the Marketing Operations team in an international environment, you will help shape and manage the CRM strategy, working in an agile way to develop and refine innovative campaigns. You will focus particularly on markets featuring online Casino and Poker.

YOUR ROLE WITHIN BETCLIC

In this role, your main missions will be:

• You will help manage a range of programmes designed to increase engagement and value among our active customers.
• You will help deliver engagement campaigns, from selecting the right communication channels and defining customer segments to operational deployment, briefing and coordinating with the relevant teams (Content, Studio, Data, Customer Service, and others).
• You will act as a facilitator. Your in-depth understanding of how the team works will help you improve processes, centralise and resolve recurring issues, and boost overall efficiency.
• You will provide operational support for the rollout of campaigns across different markets.
• As part of campaign monitoring, you will maintain comprehensive reporting on customer engagement, campaign progress and associated costs.

WHO ARE WE LOOKING FOR?

We are looking for passionate and curious professionals who bring kindness and a touch of enthusiasm!

• You are currently completing a Master’s degree in Digital Marketing and have some initial experience in CRM.
• You enjoy working with well-executed processes and can thrive in a constantly changing environment.
• You can manage several priorities at once. You are responsive, curious and thorough, with a strong analytical mindset.
• Fluency in written and spoken English is essential.

WHAT CAN YOU EXPECT?

A Ticket Restaurant® card credited with €11 per day (€6 per day funded by Betclic)

50% reimbursement of public transport costs or an annual sustainable mobility allowance (€230 for commuting with sustainable transport)

Hybrid work model

Extraordinary office spaces with a rooftop where you can enjoy sunny breaks with a view of the Cité du Vin

Internal events to liven up your daily life

On-site sports classes and organized tournaments (Pilates, circuit training, boxing, yoga, futsal, padel, tennis…)

6 months paid internship starting in February 2027 - Based in Bordeaux

Betclic Group - 117 Quai de Bacalan, 33300 BORDEAUX

All our positions are open to people with disabilities.