Solution Specialist (CDI)

Tribun Health; Paris; Hybride; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Tribun Health is seeking a Solution Specialist to support sales and distribution teams across EMEA, combining pre-sales, solution consulting, bid management and market intelligence. You will design customer-specific architectures, respond to RFIs/RFPs, and deploy strategies across On-Prem, Private Cloud, Public Cloud and Hybrid environments.

Travel 40-50% within EMEA, collaborating with cross-functional teams to deliver high-quality technical collateral and customer engagements that accelerate

Qualifications

• Bachelor's or Master's degree in Computer Science, Biomedical Engineering, Healthcare IT or related field.
• Minimum 5 years of experience in Healthcare IT, Medical Software or Medical Device industries.
• Proven experience in technical pre-sales, solution consulting or sales engineering.
• Strong experience with RFPs, RFIs and public procurement processes.

Responsabilités

• Provide technical pre-sales support to Sales teams and Distribution Partners.
• Support opportunity qualification, customer meetings, workshops and product demonstrations.
• Assist partners in positioning Tribun Health solutions and developing business opportunities.
• Design customer-specific solution architectures and deployment recommendations.
• Contribute to quotations and commercial proposals.
• Lead technical responses to RFIs, RFPs and tenders.
• Coordinate proposal development with Product Management, Customer Experience, Regulatory.
• Produce technical documentation, proposals and customer presentations.
• Develop sales collateral and technical documentation.
• Promote Tribun Health's Digital Pathology and AI portfolio.
• Share product knowledge across internal teams and partner networks.
• Identify market trends and emerging customer needs.
• Support definition of new solution offerings and go-to-market strategies.
• Provide structured customer and market feedback to Product Management and R&D.

Connaissances

Technical pre-sales

Solution consulting

RFP/RFI responses

Workshops

Executive presentations

Client requirements analysis

Enterprise IT architectures

Cloud and networking

Cybersecurity knowledge

Excellent communication

Independent working

Cross-functional collaboration

Attention to detail

Formation

Bachelor's or Master's degree in CS / Biomedical IT

Equivalent professional experience considered

Outils

HL7

DICOM

FHIR

Cloud architectures

Description du poste

For over 15 years, Tribun Health has been driving the digital transformation of cancer diagnosis through the use of artificial intelligence.

We develop software solutions that enable the transition from traditional, microscope-based pathology to fully digital pathology workflows, empowering pathologists to work efficiently on the computer.

This digitalization of pathology services provides a powerful response to the increasing workload and growing diagnostic complexity faced by pathology departments. It also enables the seamless integration of AI algorithms that support diagnosis, prognosis, and the development of new therapies.

Tribun Health has been recognized with the prestigious “Best in KLAS” Customer Experience Award for three consecutive years, reflecting our strong commitment to customer satisfaction. We take pride in our innovative digital pathology solutions, our customer-centric culture, and the positive impact we have on patients’ quality of life.

Scope

The Solution Specialist provides technical and business expertise to support Tribun Health Sales teams and Distribution Partners throughout the sales cycle.

The role combines pre-sales, solution consulting, bid management and market intelligence to deliver high-quality customer engagements and accelerate business growth through both direct and indirect sales channels.

Acting as a trusted advisor, the Solution Specialist helps customers and partners design, position and deploy Tribun Health solutions while promoting best practices in Digital Pathology and Healthcare IT.

Missions

• Provide technical pre-sales support to Tribun Health Sales teams and Distribution Partners.
• Support opportunity qualification, customer meetings, workshops and product demonstrations.
• Assist partners in positioning Tribun Health solutions and developing business opportunities.
• Design customer-specific solution architectures and deployment recommendations.
• Contribute to quotations and commercial proposals.
• Lead technical responses to RFIs, RFPs and public tenders.
• Coordinate proposal development with Product Management, Customer Experience, Regulatory

Affairs and Sales teams

• Produce high-quality technical documentation, proposals and customer presentations.
• Maintain and continuously improve proposal templates, technical collateral and competitive intelligence.

Solution Consulting

• Advise customers and partners on solution architecture and deployment strategies.
• Support technical qualification, proof of concepts and solution sizing.
• Recommend appropriate deployment models including On-Premise, Private Cloud, Public Cloud and Hybrid architectures.
• Contribute to integration strategies with customer healthcare information systems.

Product & Partner Enablement

• Deliver webinars, technical presentations and partner enablement sessions.
• Develop sales collateral and technical documentation.
• Promote Tribun Health's Digital Pathology and AI portfolio.
• Share product knowledge and best practices across internal teams and partner networks.
• Identify market trends and emerging customer needs.
• Support the definition of new solution offerings and go-to-market strategies.
• Provide structured customer and market feedback to Product Management and R&D.
• Contribute to the continuous improvement of Tribun Health's sales enablement assets and competitive positioning.

Hard and soft skills

• Proven experience in technical pre-sales, solution consulting or sales engineering.
• Experience supporting both direct sales organizations and international distribution partners.
• Strong experience responding to complex RFPs, RFIs and public procurement processes.
• Demonstrated customer-facing experience including workshops, demonstrations and executive presentations.
• Strong customer orientation with the ability to understand clinical, business and technical requirements.
• Ability to translate customer needs into clear and effective solution proposals.
• Good understanding of enterprise IT environments and solution architectures.
• Ability to discuss infrastructure, cloud, networking and cybersecurity topics with customer IT teams.
• Excellent written and verbal communication skills.
• Strong analytical, organizational and problem-solving abilities.
• Ability to work independently while collaborating across international and cross-functional teams.
• Proactive mindset with strong attention to detail and continuous improvement.

Nice-to-have skills

• Digital Pathology and Anatomical Pathology workflows.
• Artificial Intelligence solutions for Digital Pathology.
• Healthcare interoperability standards (HL7, DICOM, FHIR).
• Medical Device software environment (IVDR, ISO 13485).
• Identity Management (Active Directory, SAML, Single Sign-On).
• Healthcare IT infrastructure and networking.
• Object Storage and NAS technologies.
• High Availability and Disaster Recovery architectures.
• Healthcare cybersecurity principles.

Initial training and experience sought after

• Bachelor's or Master's degree in Computer Science, Biomedical Engineering, Healthcare IT or a related discipline.
• Equivalent professional experience will also be considered.
• Minimum 5 years of experience in Healthcare IT, Medical Software or Medical Device industries.

Location of position

• Approximately 40-50% travel, primarily within EMEA with occasional international travel.

• Joining an international team of passionate experts, recognized for their deep knowledge and commitment to excellence
• Working on meaningful and rewarding projects, with guidance and support throughout your journey
• Thriving in a dynamic start-up environment that fosters innovation, autonomy, and collaboration
• Enjoying modern offices located at the foot of the Montparnasse Tower, surrounded by shops, restaurants, and vibrant city life

Our Values

Respect, Curiosity, Innovation, Sharing, and Perseverance

These values guide our daily work, our interactions, and our long-term vision.

Hybrid work model, designed to promote flexibility and a healthy work-life balance

Personalized onboarding program, ensuring a smooth integration and long-term success within the team