Solution Architect (H/F)

Tata Consultancy Services; Île-de-France; In loco; EUR 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Tata Consultancy Services in Île-de-France is seeking an IT Infrastructure Services (ITIS) Solution Architect to design end-to-end managed infrastructure solutions across cloud, workplace, network, and data center domains. The role acts as the design authority in presales and transformation programs, ensuring scalable, secure, and cost-effective solutions aligned to client business outcomes.

You will translate business requirements into technical and commercial solutions, own transition

Competenze

• End-to-end ITIS solution architecture
• Define Target Operating Model and service catalog
• Translate business requirements to technical and commercial solutions
• Lead RFP/RFI responses and client discussions

Mansioni

• End-to-end ITIS solution architecture (scope, services, transition, operations)
• Act as design authority, ensuring alignment across towers and SMEs
• Define transition strategy, manage risks, assumptions, dependencies (RAID)
• Lead solutioning for RFP/RFI responses and client discussions
• Translate business requirements into technical and commercial solutions

Conoscenze

Solution architecture

Design authority

RFP/RFI responses

Client discussions

Strumenti

ITSM tooling

Observability tooling

Automation tools

Endpoint management

Descrizione del lavoro

An IT Infrastructure Services (ITIS) Solution Architect is responsible for designing end-to-end managed infrastructure solutions across cloud, workplace, network, and data center domains. The role acts as the design authority in presales and transformation programs, ensuring scalable, secure, and cost-effective solutions aligned to client business outcomes.

Key Responsibilities

1. Solution Design & Ownership

• end-to-end ITIS solution architecture (scope, services, transition, operations)
• Act as design authority, ensuring alignment across towers and SMEs
• Maintain solution integrity and governance across RFP/RFI lifecycle
• Define Target Operating Model (TOM), service catalog, and delivery framework
• Design ITIL-based service processes (incident, change, problem, service request)
• Establish tooling landscape (ITSM, automation, observability, endpoint mgmt.)

3. Multi-Tower Technical Architecture

• Network (SD-WAN, SASE, LAN/WAN)
• Data Center & Backup
• Security (Zero Trust, SOC, identity & access)
• Ensure integrated, scalable, and secure service design

4. Transformation & Transition

• Define transition strategy (due diligence, migration, knowledge transfer)
• Manage risks, assumptions, and dependencies (RAID)
• Lead solutioning for RFP/RFI responses and client discussions
• Translate business requirements into technical and commercial solutions
• Support orals, deal shaping, and stakeholder alignment

6. Governance, SLAs & Commercial Alignment

• Define SLAs/KPIs and experience metrics (XLAs)
• Align architecture with pricing models and cost structures
• Ensure compliance with security, regulatory, and contractual obligations