Software Technical Writer (mfd) â Hybrid

Wolters Kluwer; Bois-Colombes; Hybride; EUR 45 000 - 65 000; Plein temps

Résumé du poste

A technology-oriented international company in Île-de-France is seeking a passionate Software Technical Writer to create clear and impactful content for its software solutions. The ideal candidate will have at least 2 years of experience in technical writing and will collaborate with cross-functional teams to deliver high-quality product documentation. The role offers a flexible hybrid working environment and opportunities for professional development.

Prestations

Flexible hybrid working possibilities

Comprehensive further development opportunities

Team events/parties

Volunteer Day

Referral program with bonus

Qualifications

• 2 years of experience in a professional environment in a learning/content creation role required.
• Experience in a software documentation environment would be a plus.
• Detail-oriented with proactive organizational skills.

Responsabilités

• Write, update, review, and publish product documentation in English.
• Collaborate with stakeholders to identify needs and potential gaps.
• Monitor content performance metrics and make data-driven recommendations.

Connaissances

Proofreading

Technical Writing

Content Management Systems

Microsoft Powerpoint

Writing Skills

Formation

Bachelor's Degree or equivalent experience

Outils

Adobe Acrobat

XML

Confluence

Description du poste

About Wolters Kluwer

For 180 years Wolters Kluwer has stood for supporting and facilitating the work processes of experts and companies with innovative solutions. To realise our vision we rely on our more than 21000 colleagues worldwide. We are a technology-orientated international company for specialist information software and services. Our success is based on thinking smart and listening. By striving for excellence and taking pride in our work we enable our customers to overcome their most important challenges.

Join Us in Shaping the Future of Safety and Sustainability

At Enablon our mission is to empower organizations to operate more safely responsibly and sustainably through innovative software solutions. Were seeking a Software Technical Writer (m / f / d) who is passionate about turning complex ideas into clear impactful content that drives understanding and action.

About the role

As part of our Documentation team you’ll :

play a pivotal role in transforming how we enable both internal and external users

craft intuitive high-impact content that leverages AI-enhanced tools and insights to improve clarity accessibility and user experience

collaborate closely with Product Owners SMEs and cross-functional teams to research write design and deliver high-quality product documentation

Your work will directly influence how our customers engage with Enablon products and realize their full potential.

Responsibilities

• Technical Writer Activities : Write update review and publish product documentation (e.g. Online content guides Release Notes Technical documents etc.) in English working closely with Enablon colleagues and freelance writers
• Work with stakeholders to identify needs potential gaps and improvements
• Gain an understanding of user needs enabling you to distill complex features into easily digestible and user-friendly formats
• Provide creative ideas for organizing and delivering content to ensure user success and increase Enablon functional adoption
• Monitor content performance metrics and make data-driven recommendations to increase content usage
• Provide direction and support to the documentation team and to other colleagues writing client-facing documentation

Expected outcomes

• Enablon Clients and Partners better understand how Enablon products can solve their business problems
• Efficient collaboration within a distributed team

About you

Education: Bachelors Degree or equivalent experience

Excellent level of written and spoken English

Prior experience: 2 years working in a professional environment in a learning / content creation role

Experience in a software documentation environment would be a plus

Other Knowledge Skills Abilities or Certifications :

Technical Writing qualification or experience would be a plus

Detail-oriented with proactive organizational skills

Good communication initiative and the ability to work well in a team-based environment

Interest and desire to ensure the content has the desired impact and outcomes

Familiarity with generative AI tools (e.g. ChatGPT Copilot Claude) for drafting editing or brainstorming content

Interest in learning how AI technologies (e.g. NLP machine learning LLMs) impact product functionality and user experience

Willingness to explore and adopt AI-assisted writing and documentation tools

What we offer

• A permanent contract in a stable established company with more than 21000 employees across the world
• Flexible hybrid working possibilities and flexible working hours
• The ability to be part of a close-knit supportive team working in a fun environment who are passionate about Technology and Innovation
• Opportunities to work for a global company with offices everywhere across the world
• Cool modern offices; Great place to work
• Comprehensive further development with structured onboardings on-the-job learning international career options or external training measures e.g. LinkedIn Learning etc
• Team events / Parties
• We promote your volunteer work with one extra day free for the Volunteer Day
• We offer a referral program with referral bonus

Here you can realise your ideas learn develop and grow. We have a lot to offer. Join us and shape the future together with us.

Simply apply now by clicking on the button above.

We welcome everyone - regardless of gender nationality ethnic and social background disability religion age sexual orientation and identity.

Your contact person

Michele Kenmogne

Senior Recruiter - IT Talent Acquisition

Join Wolters Kluwer on Facebook Twitter Linkedin Instagram Indeed Glassdoor

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Key Skills

Proofreading, Adobe Acrobat, Content Management Systems, Technical Writing, Visio, Microsoft Powerpoint, Sharepoint, XML, Confluence, Wiki Systems, Word Processing, Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1