ServiceNow

RED Global; À distance; EUR 45 000 - 65 000; Plein temps

Résumé du poste

An international consulting firm is seeking a ServiceNow Business Analyst to join a remote project in France. The ideal candidate will have strong experience with ServiceNow ITSM modules and ATF, focusing on process improvements and leading workshops with stakeholders. This is a unique opportunity for a contract of 12-24 months, with a flexible start date. Candidates must be fluent in French and have strong business-level English skills.

Qualifications

• Strong hands‑on experience with ServiceNow ITSM modules.
• Experience creating and executing tests with ATF.
• Investigate failed ATF tests and collaborate with developers for resolutions.

Responsabilités

• Propose improvements to ITSM processes based on best practices.
• Lead requirement-gathering workshops with business stakeholders.

Connaissances

ServiceNow ITSM modules

ATF (Automated Test Framework)

ITIL best practices

Requirement-gathering workshops

Description du poste

ServiceNow - France - Remote - 12-24 Months Contract - URGENT OPPORTUNITY

One of our international clients in France is looking for ServiceNow. Please find the details below.

We are seeking a ServiceNow Business Analyst (BA) with strong ITSM, AMOA (Assistance à Maîtrise d’Ouvrage), and ATF (Automated Test Framework) experience.

Job Title

• ServiceNow Business Analyst & ServiceNow Functional Consultant

Start Date

• ASAP / Flexible -2026

Contract Duration

• 12 months (renewal possible)

Location

• Anywhere in France, 100% Remote

Language

• French (Fluent), English (Business Fluent)

Must-Have Skills

• Strong hands‑on experience with ServiceNow ITSM modules.
• Experience creating and executing tests with ATF (Automated Test Framework).
• Investigate failed ATF tests and collaborate with developers for resolutions.
• Propose improvements to ITSM processes based on best practices (ITIL).
• Lead requirement‑gathering workshops with business stakeholders.

If you are interested to know further, please apply on the job post with your most updated CV or email me at [e-mail]