Senior Site Reliability Engineer – Observability (x/f/m)

Doctolib (Italy); Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Free comprehensive health insurance (&

Résumé du poste

Doctolib is seeking a Senior Site Reliability Engineer to join the Core Reliability & Observability team in Platform Engineering. You will shape Doctolib's observability strategy and ensure our platform remains reliable, debuggable, and scalable at a European scale.

You will work on a team delivering logging, metrics, tracing, and alerting to support 400,000 health professionals and 80 million patients daily.

Qualifications

• 3+ years hands-on on a large-scale production platform.
• Proven experience with cloud platforms (AWS, Azure, or Google Cloud).
• Solid understanding of containerization and orchestration (Docker and Kubernetes).
• Strong knowledge of Helm for Kubernetes manifests and ArgoCD for GitOps workflows.
• Deep expertise in observability tooling and architecture (logging, tracing, metrics).
• Proficiency in at least one programming language (Ruby, Python, Go, Java, etc.) and IaC principles.
• Experience with monitoring and observability tools and open-source contributions (preferred).

Responsabilités

• Lead the observability strategy across the platform to build scalable logging and tracing capabilities.
• Drive large-scale reliability initiatives, including incident detection, response, and postmortem analysis improvements.
• Participate in on-call rotations and improve on-call experience by refining alerts and telemetry.

Connaissances

Cloud platforms (AWS/Azure/GCP)

Kubernetes

Docker

Helm

ArgoCD

OpenTelemetry

Logging/Observability

Prometheus

Datadog

Ruby

Python

Go

Java

Infrastructure as code

English fluency

On-call experience

Outils

Docker

Kubernetes

Helm

ArgoCD

OpenTelemetry

Description du poste

Your Impact

We are looking for a Senior Site Reliability Engineer to join the Core Reliability & Observability team in Platform Engineering. Your mission will be to shape Doctolib's observability strategy and ensure our platform remains reliable, debuggable, and scalable at a European scale. You will work in a feature team developing logging, metrics, tracing, and alerting capabilities, contributing directly to supporting 400,000 health professionals and 80 million patients in their daily healthcare journey.

What you’ll do

Your responsibilities include but are not limited to:

• Lead the observability strategy across the platform, with an emphasis on building scalable, developer-friendly logging and tracing capabilities
• Identify and lead large-scale cross-cutting reliability initiatives, including improvements to our incident detection, response, and postmortem analysis capabilities
• Take part in the on-call rotation, and actively contribute to improving our on-call experience by refining alerting, reducing noise, and ensuring actionable telemetry

Who you are

Before you read on: if you don’t have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You’ll be a great fit if you:

• Have a solid hands‑on experience (3y+) on a large‑scale production platform
• Have proven experience with cloud platforms such as AWS, Azure or Google Cloud
• Have solid understanding of containerization and orchestration technologies (Docker and Kubernetes)
• Have a strong understanding of Helm for managing Kubernetes manifests and ArgoCD for GitOps workflows
• Have deep expertise in observability tooling and architecture, such as:
• Logging: Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Logstash, Vector
• Tracing: OpenTelemetry or proprietary APMs
• Metrics: Prometheus, Thanos, Datadog, or equivalent
• Have proficiency in at least one programming language (Ruby, Python, Go, Java, etc.) and a deep understanding of infrastructure as code principles
• Have experience with monitoring and observability tools
• Like troubleshooting performance issues in complex environments
• Are fluent in English
• Have experience contributing to open‑source observability projects (preferred)
• Have worked in a high‑growth tech environment (preferred)
• Are passionate about developer experience and platform engineering (preferred)

What we offer

• Free comprehensive health insurance (basic package) for you and your children
• 25 days of paid vacation per year, plus up to 14 days of RTT
• Free mental health and coaching services through our partner Moka.care
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Lunch vouchers (Swile card) worth €8.50 per working day, with €4.50 covered by Doctolib
• A subsidy from the work council to refund part of the membership to a sport club or a creative class
• 50% reimbursement of your public transport subscription
• Parent Care Program: receive one additional month of leave on top of the legal parental leave
• Enrollment in Doctolib's long‑term employee value sharing plan called DoctoGrowth
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• Relocation support in case of international mobility
• Access to the best AI tools for coding, development and dedicated training

We welcome everyone

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability. To ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.