Senior Scientific Solution Engineer

Naga Limited; Baden; Sur place; EUR 80 000 - 110 000; Plein temps

Avantages offerts par ce poste

International work environment

Flexible working arrangements

Home office options

Résumé du poste

DECTRIS seeks a Senior Scientific Solution Engineer to own the time-to-value for customers, from discovery to onboarding, across labs worldwide. You will map scientific problems to our detector-based solutions, lead technical discovery, and run value-driving trials.

You will build demos and tooling with AI, travel up to 50% internationally, and translate between researchers, engineers, and sales while feeding insights back to product teams.

Qualifications

• 5+ years in business development, sales/solutions engineering, or a comparable customer-facing technical role.
• Strong domain expertise in materials science and/or structural biology.
• Strong, fast coding ability to build tooling, scripts, and demos.
• Ability to understand customers' science and problems deeply.
• Excellent communication across researchers, engineers and executives.
• Experience using AI tools in work.

Responsabilités

• Own time-to-value for prospective customers from discovery to onboarding.
• Lead technical discovery on customers' science, instruments, and workflows.
• Design and run trials and proofs-of-value on customer data.
• Run workshops and hands-on sessions to convert evaluators to users.
• Build network to scout and originate opportunities in sync with scaling product.
• Translate between researchers, engineers and commercial stakeholders.
• Feed field insights back into product and science.
• Travel to customer sites and laboratories; work where science happens.
• Use AI and coding to build demos, scripts, and tooling to shorten trials.

Connaissances

Sales engineering exp

Materials science

Coding/demos tooling

Customer discovery

Communication skills

AI tools usage

English fluency

Travel willingness

Formation

PhD in scientific domain

Description du poste

DECTRIS is a successful and expanding high-tech company that develops and produces X-ray and electron detectors. Our detectors are used worldwide in large-scale research facilities and in industry. Their unique properties enable scientific breakthroughs in life sciences and material sciences. Our more than 170 employees are located in Switzerland, the United States and Japan. At DECTRIS, we combine innovation and development with agile industry practices. As a spin-off of the Paul Scherrer Institute and by focusing on the needs of our customers, we are able to combine scientific excellence with qualified service and industrial know-how.

Our scientists as well as our technical and commercial experts ensure that our customers benefit from the latest technologies.

DECTRIS values collaborative working rather than traditional hierarchy and is guided by the principles of Sociocracy 3.0.

Senior Scientific Solution Engineer

Your Tasks

• Own time-to-value for prospective customers: from first technical discovery through trials to successful onboarding, make sure scientists see real value as fast as possible
• Lead technical discovery: get deep on each customer's science, instruments, and workflows so our solution maps to what they actually need
• Design and run trials and proof-of-value engagements on customers' own data and problems
• Run workshops and hands-on sessions that turn evaluators into confident, successful users
• Build and expand a network to scout and originate new opportunities in sync with a scaling product and with that a growing target audience
• Be the credible scientific-technical voice within the sales motion, translating fluently between researchers, engineers, and commercial stakeholders
• Feed field insight back into product and science, sharpening both what we build and how we position it
• Travel to customer sites and laboratories to do this work where the science happens
• Use AI and coding to build the demos, scripts, and tooling that shorten every trial

Your Skills

• 5+ years in business development, sales/solutions engineering, or a comparable customer-facing technical role
• Strong domain expertise in materials science and/or structural biology
• Strong, fast coding ability: you build tooling, scripts, and demos quickly and cleanly
• A deep drive to understand customers' science and problems better than they expect you to
• Communication that works with everyone, from bench scientists to executives
• Comfort using AI tools in your work
• Excellent English, and willingness to travel internationally up to ~50%

Bonus - we'd love it if you also bring:

• PhD in a scientific domain (structural biology, materials science, crystallography, electron microscopy) or experience selling scientific software
• Experience having applied AI in a scientific or product context
• Experience running trials, proofs-of-concept, or technical onboarding

We Offer

• A successful and growing high tech company in an international, scientific environment
• To join the global leader in HPC X-ray detectors for science and industry. Our Developers design cutting-edge detectors to support the state of the art science and technology
• An international work environment formed by more than 170 experienced engineers, scientists and other professionals. The company languages are German and English
• Excellent, flexible working arrangements to enable professional development and personal life balance
• An attractive working environment: modern infrastructure with wheelchair-accessible rooms, small fitness room, underground car park, subsidised meals, free snacks and drinks, various company events, internal and external training, home office options, after-work beers and other joint leisure activities

https://www.dectris.com/career

Your Future Team

DECTRIS D.LAB Team

The DECTRIS D.LAB Team accelerate scientific discoveries by bringing science labs' data, tools, compute, and analyses into one place. We develop a platform to empower scientists around the world to efficiently get the most out of their data in a collaborative manner. DECTRIS D.LAB has entered the market and is scaling up.