Senior Forward Deployed Engineer (France)

Parloa; Paris; Sur place; EUR 70 000 - 95 000; Plein temps

Résumé du poste

Parloa is looking for a Senior Forward Deployed Engineer in Paris to lead cutting-edge technology deployments in enterprise environments. This role involves designing scalable solutions and collaborating with customer teams, requiring over 7 years of experience in software engineering and systems integration.

The ideal candidate will have a degree in Computer Science, strong skills in backend engineering, and fluency in both French and English. This fast-paced environment values ownership and clear communication.

Qualifications

• 7+ years of professional experience in software engineering, systems integration, DevOps, or data engineering.
• Proven track record of leading deep technical deployments in large scale enterprise environments.
• Strong technical depth across backend engineering and cloud platforms.

Responsabilités

• Lead deployment engineering projects with technical execution.
• Architect solutions that meet enterprise-grade requirements.
• Collaborate with customer engineering organizations for measurable outcomes.
• Mentor junior engineers and ensure customer success.

Connaissances

Software engineering

Systems integration

DevOps

Data engineering

Technical deployment

Cloud platforms

APIs

Databases

Formation

Degree in Computer Science, Engineering, or a related field

Outils

Typescript

Node.js

Kubernetes

Docker

Terraform

MongoDB

MySQL

Redis

Kafka

Description du poste

About Parloa

Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloa is shaping the foundation of a new era in customer experience, one where customer support is no longer transactional but a meaningful exchange. It has powered over one billion interactions between global enterprise brands and their customers, including Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI.

About the role

As a Senior Forward Deployed Engineer at Parloa, you’ll be on the front lines of enterprise AI adoption — delivering cutting‑edge technology into some of the most complex environments in the world. You will lead end‑to‑end deployment projects from an engineering perspective, building and adapting solutions that succeed at enterprise scale.

Areas of ownership

• Own deployment engineering projects: Lead the technical execution and product engineering of Parloa’s deployments inside large, complex enterprise environments.
• Design for scale and resilience: Architect deployment solutions that meet enterprise‑grade requirements for performance, reliability, and security.
• Engineer solutions where none exist: Build custom extensions, integrations, and configurations to close product gaps and meet enterprise requirements.
• Work across systems & stacks: Operate at the intersection of backend engineering, DevOps, and data engineering to ensure seamless delivery.
• Partner with enterprise teams: Collaborate directly with customer engineering organizations to overcome constraints and deliver measurable outcomes.
• Guide and mentor others: Provide technical guidance to more junior in‑field engineers.
• Influence at senior levels: Engage with enterprise architects and senior technical stakeholders to discuss solutions and architectures.
• Debug under pressure: Rapidly unblock issues in mission‑critical environments and ensure customer success.
• Shape the product: Act as the feedback loop between the field and our core engineering teams, turning deployment learnings into platform evolution.
• Deliver long‑term impact: Work closely with Deployment Strategists to ensure scalable architectures and durable customer value.

Our Tech Stack

Typescript, Node.js, OpenAI, Microsoft Azure, Kubernetes, Docker, Terraform, MongoDB, MySQL, Redis, Kafka, MCP.

Who you are

• 7+ years of professional experience in software engineering, systems integration, DevOps, or data engineering with direct customer impact.
• Proven track record of leading deep technical deployments and integrations in large‑scale enterprise environments.
• Strong technical depth across backend engineering, infrastructure‑as‑code, cloud platforms, APIs, and databases, with proven experience in systems design and hands‑on production systems.
• Ability to operate independently in ambiguous, high‑responsibility settings, especially when deploying live to enterprise systems.
• A builder’s mindset with bias for action, creativity under pressure, and an obsession with making things work in the real world.
• Degree in Computer Science, Engineering, or a related technical field.
• Native or near‑native French language skills and professional fluency in English.
• Strong plus: Experience building or integrating AI/LLM‑powered systems (e.g., embedding agent workflows, vector databases, prompt orchestration).

Benefits

We are a high‑energy, fast‑execution organization that values ownership and direct impact from day one. Our team culture focuses on solutions, clear communication, and continual learning. We are backed by leading global investors and are committed to data protection, GDPR, ISO 27001 compliance, and maintaining the highest standards for employee and client data.

Parloa is an e‑verify employer in the USA.

Equal Opportunity

• We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background, and other characteristics.