(Senior) Field Application Engineer

Axelera AI; France; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Attractive compensation package

Pension plan

Employee insurances

Option to acquire company shares

Collaborative work culture

Job summary

A technology company is seeking a (Senior) Field Application Engineer to enhance customer experience with their AI platform. This role involves engaging with clients to understand their needs, providing technical support, and collaborating with multiple teams to launch products. The ideal candidate should have a BS/MS in Computer Science or Electrical Engineering, at least 3 years of relevant experience, and proficiency in Python or C/C++. Fluency in English and Italian and/or French is essential. The position is hybrid/remote based in Italy or France, fostering innovative collaboration across regions.

Qualifications

• 3+ years experience in the semiconductor or AI industry in a customer-facing technical role.
• Fluency in English and Italian and/or French.
• Strong understanding of embedded systems.
• Proficient in Python, C/C++, OpenCL, or CUDA.
• Hands-on experience with PyTorch.
• Solid understanding of embedded systems and embedded hardware.

Responsibilities

• Engage with customers as a trusted technical expert.
• Provide technical support and troubleshoot issues.
• Collaborate on product launches and technology evangelism.
• Support Sales in expanding accounts and securing design wins.
• Maintain records of customer interactions.
• Communicate customer insights and feedback.
• Conduct competitive analysis.
• Contribute to product documentation.
• Advocate for customer needs internally.
• Support trade shows with technical demos.

Skills

Communication skills

Interpersonal skills

Python

C/C++

OpenCL

CUDA

Problem-solving skills

Presentation skills

Education

BS/MS in Computer Science or Electrical Engineering

Tools

PyTorch

Job description

Join to apply for the (Senior) Field Application Engineer role at Axelera AI

Position overview

We’re looking for an experienced Field Application Engineer – based in Italy or France – to join our team. If you are passionate about computer vision, machine learning, and embedded systems, and thrive in a dynamic, fast‑paced environment, this is your opportunity to make a real impact. In this role, you’ll be the technical point of contact for customers in your region, helping them evaluate, adopt, and deploy our Metis AI Platform across a range of applications. Working closely with our R&D teams, you’ll guide customers through hands‑on integration using our Voyager SDK, supporting the deployment of AI models and pipelines on Axelera AI hardware (PCIe boards, modules, and vision gateways).

Key responsibilities

• Engage with customers to understand their needs, serving as a trusted technical expert on Axelera AI’s platform.
• Provide technical support, troubleshoot issues, and coordinate with R&D to deliver timely solutions.
• Collaborate with Marketing and Business Development on product launches and technology evangelism.
• Support Sales in expanding accounts, identifying new opportunities, and securing design wins.
• Maintain accurate records of customer interactions and follow‑ups.
• Communicate customer insights and feedback to Product Management to guide improvements.
• Conduct competitive analysis through customer and industry intelligence.
• Contribute to clear, high‑quality product documentation and training materials.
• Advocate for customer needs internally and help enhance product performance and usability.
• Support trade shows by ensuring all technical demos run smoothly, addressing product‑related questions, and assisting the sales team with in‑depth technical discussions.

Qualifications

• BS/MS in Computer Science, Electrical Engineering, or equivalent experience.
• 3+ years of experience in the semiconductor and/or AI industry in a customer‑facing technical role.
• Strong communication and interpersonal skills, with the ability to engage effectively with both technical and business stakeholders.
• Fluency in English and Italian and/or French.
• Proficiency in Python, C/C++, OpenCL, or CUDA.
• Hands‑on experience with PyTorch.
• Solid understanding of embedded systems and experience with embedded hardware.
• Excellent presentation and problem‑solving skills.
• Self‑motivated, proactive, and adaptable to a fast‑paced, innovative environment.
• Willingness to travel within the region (30%+).
• Good project management skills are a plus.

Location

This position is based in Italy or France. Candidates must be located in or willing to relocate to one of these countries, with fluency in the local language required. You’ll work remotely or in a hybrid mode from our Florence, Milan or Paris office, collaborating closely with colleagues across Europe, the US and Asia.

What we offer

We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to acquire company shares. An open culture that supports creativity and continual innovation awaits you. Collaborative ownership and freedom with responsibility are characteristic of the way we act and work as a team.

At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.