Senior Director of Site Operations & General Manager

inMy Jet; Paris; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

Jet Aviation Paris is seeking a dynamic General Manager/Senior Director of Site Operations to assume full tactical, operational, and financial responsibility for the Paris FBO. You will set the strategic direction, oversee a high-performing team, and build strong relationships with clients, authorities, and partners to sustain exceptional luxury service in business aviation.

You will lead the development of a forward-looking business strategy aligned with EBIT goals, market opportunities, and

Qualifications

• Proven experience managing a large aerospace/hospitality operation.
• Track record of growing revenue and achieving EBIT goals.
• Fluent in English and French; able to operate in international markets.

Responsibilities

• Lead the Paris FBO to achieve strategic and financial goals.
• Define and implement a premium customer service strategy.
• Develop and mentor a high-performing management team.
• Champion safety, compliance, and operational excellence across the site.
• Represent Jet Aviation Paris with authority to key partners and authorities.

Skills

Aerospace expertise

Hospitality leadership

Strategic leadership

Client relationship management

Regulatory compliance

Safety culture

Bilingual English/French

Education

Bachelor's degree in Business/Aviation management

Job description

Position SummaryOur Paris FBO is a premier facility serving one of Europe’s most vibrant and demanding aviation markets. With a dedicated team of approximately 50 professionals, you will oversee a complex operation that blends high-end hospitality with rigorous aerospace standards. This is a unique opportunity to lead a significant business unit within Jet Aviation’s FBO Europe division, driving growth, innovation, and an unparalleled customer experience in the heart of Paris.We are seeking a dynamic, strategic, and charismatic General Manager to take full tactical, operational, and financial responsibility of our FBO in Paris. If you are passionate about aviation, luxury service, and operational excellence, and ready to lead a high-performing team in a fast-paced, prestigious environment, this role is for you.Your Role• Lead and Inspire the Paris FBO to New Heights: As Senior Director of Site Operations and General Manager, you will assume full tactical, operational, and financial responsibility for Jet Aviation Paris. You will develop and execute a forward-looking business strategy aligned with ambitious financial objectives, market opportunities, and the evolving needs of our clientele. Through disciplined performance management and sound commercial judgment, you will ensure sustainable growth, operational resilience, and long-term success.• Elevate Customer Experience to Unrivaled Luxury: You will define and implement a comprehensive customer service strategy that positions Jet Aviation Paris as the benchmark for luxury hospitality in business aviation. By personally managing key client relationships and cultivating strategic partnerships with aerospace partners, industry stakeholders, and relevant business aviation networks, you will strengthen customer loyalty, identify new opportunities, and build a vibrant and sustainable business pipeline.• Inspire and Empower Your Team: Your leadership will foster a culture of accountability, continuous improvement, collaboration, and operational excellence. You will develop and mentor a strong management team, establish clear performance expectations, and ensure effective succession planning. By engaging and empowering employees at every level, you will create an environment in which every team member is motivated to deliver excellence at every touchpoint.• Champion Safety, Compliance, and Operational Excellence: Safety will be a fundamental priority in every decision and activity. You will promote and maintain a strong, proactive safety culture across the Paris FBO, ensuring that employees, contractors, customers, aircraft, and facilities are protected through effective risk management, clear communication, training, reporting, and continuous improvement. You will champion compliance with all applicable laws, aviation regulations, airport requirements, and company policies, while ensuring that operational standards are consistently understood, followed, and enhanced.• Be the Face of Jet Aviation Paris: You will represent the Paris FBO confidently and professionally within the Jet Aviation Group and externally with airport authorities, regulatory agencies, industry associations, customers, suppliers, and the General Dynamics network. As a visible and trusted ambassador, you will build constructive relationships, protect the company’s reputation, and advocate for Jet Aviation Paris while maintaining the highest standards of integrity, professionalism, safety, and service.Who You Are• Proven Aerospace and Hospitality Expert: You possess a solid understanding of the aerospace industry, airport handling, and regulatory frameworks, combined with a strong track record of managing complex operations through challenging times. Your experience includes growing top-line revenue and consistently achieving EBIT goals. You bring demonstrated expertise in delivering exceptional luxury customer service, with the ability to design and uphold hospitality standards that exceed client expectations.• Charismatic and Strategic Leader: Your leadership style is convincing and inspiring, with exceptional interpersonal and communication skills. You excel at building strong client relationships and motivating your team to achieve excellence.• Multilingual Professional: You are fluent in both English and French, enabling you to operate effectively in the international and local business environment.Why Join Us• L ead a premier FBO in a key market• Shape the future of business aviation• Grow your leadership legacy• Thrive in a collaborative culture• Work alongside passionate professionals in a culture that values transparency, accountability, and continuous improvement.If you are ready to lead Jet Aviation Paris to new heights with passion, vision, and operational excellence, we would love to hear from you. Bring your expertise and energy to our team and help us redefine the future of business aviation in Europe.