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A leading global e-commerce company in Clichy is looking for a Senior Analyst to enhance customer experience through strategic planning and data analysis. The role involves collaborating with various business teams and tech partners to drive projects, requiring strong SQL skills and an analytical mindset. Ideal candidates will have experience in project management and a Bachelor’s degree or equivalent.
Have you ever ordered a product on Amazon websites and wondered how it got delivered to you so fast and what kinds of systems & processes are running behind the scenes to power the whole operation If so this role is for you.
Key job responsibilities
You will be responsible for driving the long-term planning strategy of Consolidation achieving our vision to offer a best-in-class shopping experience which meets customer needs for receiving items together in one convenient delivery. This is a highly visible position that requires influencing across multiple business teams strong collaboration with tech teams and interaction with senior leaders (VP-leaders). The role requires a deep understanding of customer needs and thinking big about how we can make the customer experience seamless and delightful.
The role includes 40% of stakeholder / project management and 60% analytical activities :
Innovation & Stakeholder / Project management :
Collaborate with business stakeholder to define and help drive projects impacting consolidation.
Collaborate with tech teams to generate the consolidation plan.
Identify additional opportunities to increase consolidation : quickly launch pilots and build scale-up business cases.
Lead regular business review with partner teams to monitor the progress of projects in the roadmap. Help into removing bottlenecks.
Consolidate progress into crisp and concise data-driven status updates. You will own reporting to Amazon senior leadership (VP-level).
Data Analytics / Science :
Deep dive complex data to uncover actionable insights for known and unknown problems.
Good expertise with financials modelling (P&L cashflow mix / rate).
Candidates must be able to think and operate at all levels (both strategically and tactically).
About the team
Operations is at the heart of the Amazon customer experience. Each action we undertake is on behalf of our customers as surpassing their expectations is our passion.
We improve customer experience through continuously optimizing the complex movements of goods from vendors to customers throughout Europe.
Global transportation analytical teams are transversal centers of expertise composed of engineers analysts scientists technical program managers and developers. We are focused on Amazon most complex problems processes and decisions. We work with fulfillment centers transportation software developers finance and retail teams across the world to improve our logistic infrastructure and algorithms.
Fulfillment acceleration is one of those Global transportation analytical team.
We are obsessed by rethinking our advanced end-to-end supply chain to make our deliveries even faster.
Our overall mission is simple : we want Amazon to be the place where our customers can be delivered the next-day.
Bachelors degree or equivalent
Experience in an analytical field
Ability and strong willingness to use data to answer first time asked questions and solve large-scale ambiguous problems.
Ability to lead and structure projects in particular liaising and collaborating with internal partners to influence direction and roadmaps despite competing priorities
Strong oral and written communication skills are crucial in particular the ability to synthetize clearly complex issues
An entrepreneurial mindset with the tenacity to develop ideas independently and thrive in fast-paced environment
Strong knowledge of SQL is mandatory
Expert in SQL / Redshift is preferred
Ability to progress autonomously in ambiguous environment
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Required Experience :
Senior IC
Key Skills
Direct Sales,Administrative Skills,Logistics Distribution,Facilities Management,Civil Project Management,Asic
Employment Type : Full-Time
Experience : years
Vacancy : 1