Salesforce Lead — On-site (London/Paris) & Agentforce Expert

INKcredible Design & Printing; Paris; On-site; EUR 120,000 - 160,000; Full time

Benefits offered by this job

Health & Life Insurance

Employee stock plan

Commuter allowance

Learning & Development

Job summary

Ledger is seeking a Salesforce & Tooling Lead to own the strategic direction and day-to-day operation of our Salesforce ecosystem across Enterprise and consumer environments. Based in London or Paris and on-site five days a week, you will line-manage a small team of Administrators and act as the primary SME for Agentforce, with a focus on scalable, high-quality tooling solutions.

You will design and build solutions using Apex, Lightning Web Components and Salesforce-native tooling, oversee

Qualifications

• Five+ years of hands-on Salesforce experience in high-volume environments.
• Proven leadership of a Salesforce team.
• Expertise in Apex, LWC and Salesforce architecture.
• Experience with Service Cloud, Experience Cloud, API integrations, and CI/CD.
• Salesforce certifications: Admin, Platform App Builder, Platform Developer; Service Cloud Consultant advantageous.

Responsibilities

• Lead and mentor a team of Salesforce Administrators.
• Own Enterprise and consumer Salesforce environments and security.
• Act as SME for Agentforce, maintenance and enhancements.
• Design solutions using Apex, LWC and native tooling.
• Manage release, CI/CD and backlog in JIRA.
• Drive platform governance and data protection policies.
• Lead AI initiatives to improve customer success.

Skills

Salesforce

Apex

Lightning Web Components

CI/CD

Team Leadership

Stakeholder Management

Education

Salesforce Administrator

Platform App Builder

Platform Developer

Service Cloud Consultant

Agentforce Specialist

Tools

Agentforce

JIRA

CI/CD Tools

Job description

Ledger is seeking a Salesforce & Tooling Lead to own the strategic direction and day-to-day operation of our Salesforce ecosystem across Enterprise and consumer environments. Based in London or Paris and on-site five days a week, you will line-manage a small team of Administrators and act as the primary SME for Agentforce, with a focus on scalable, high-quality tooling solutions.

You will design and build solutions using Apex, Lightning Web Components and Salesforce-native tooling, oversee