Sales Ops - (F / H)

MyTraffic; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading location intelligence platform in Paris seeks a Revenue Operations professional to build and operate post-sales infrastructure. Your role focuses on designing data models, automating workflows, and collaborating cross-functionally. Ideal candidates should have 2-5 years of experience in a self-serve environment and hands-on expertise with HubSpot and similar tools. This position offers autonomy and a chance to impact a pivotal transformation within the company.

Prestations

Autonomy

Immediate impact

Growth opportunities

Qualifications

• 2-5 years Revenue Operations experience, ideally in self-serve / PLG environment.
• Hands-on experience with HubSpot (post-sales) and billing tools.
• Builder mindset: you create systems from scratch.

Responsabilités

• Build and operate the post-sales revenue infrastructure.
• Design the post-sales data model for renewals and expansion.
• Build automated customer management workflows.

Connaissances

Revenue Operations experience

Hands-on experience with HubSpot

Builder mindset

Entrepreneurial spirit

Outils

HubSpot

Planhat

Stripe

Chargebee

Description du poste

We empower the physical world with the capabilities of digital technology.

MyTraffic is a platform that helps organizations make better, more accurate, and more reliable investment decisions for their physical locations.

Started in France in 2016, MyTraffic’s mission is to empower commerce professionals with the best location analytics and insights to make smarter decisions every day and design the best experiences in physical locations.

We already serve more than 500 customers across multiple sectors — Retail, Real Estate, Cities, and Electric Vehicles (EV Connect) — all over Europe, helping them expand their businesses, analyze or predict investment performance, better understand customer behaviors, and benchmark results against competitors.

Backed by a €30M Series B fundraising round in November 2022 and strengthened by the strategic acquisition of Geoblink in January 2024, Mytraffic has become Europe’s leading location intelligence platform.

2026 will be a pivotal moment for Mytraffic. Joining us now means being part of a major transformation, as we launch an AI-powered product and redefine our go-to-market strategy around a strong Product‑Led Growth approach.

📝 Job Description

Build and operate the post‑sales revenue infrastructure: from customer conversion through renewal and upsell, creating a reliable, automated, and scalable engine.

You're joining at a pivotal moment where we need to establish rock‑solid foundations before self‑serve volume explodes.

💼 To give you more details about your day‑to‑day at MyTraffic:

• Architecture & Data Model – Design the post‑sales data model (ARR movements, renewals, expansion, churn); create a single source of truth across HubSpot, Planhat, Stripe, and Finance; eliminate dependency on Excel files for renewals and NRR.
• Automation & Self‑Serve – Build automated customer management workflows (onboarding, renewal, expansion); implement triggering logic between product and CSM tools; integrate and configure new tools (Stripe, etc.).
• Planhat Activation – Transform Planhat into the central CS operating system (forecasting, health scoring, playbooks); eliminate parallel CSM trackers.
• Forecasting & Metrics – Industrialize renewal and NRR forecasting; build visibility on ARR → Invoice metrics; implement cost‑to‑serve by segment.
• Cross‑Functional Collaboration – Align CS, Sales, Finance, and Product on data and processes; work with RevOps maintenance team on full‑funnel consistency.

🫵 About you: Must‑have

• 2‑5 years Revenue Operations experience, ideally in self‑serve / PLG environment.
• Hands‑on experience with HubSpot (post‑sales), Planhat or equivalent, billing tools (Stripe, Chargebee…)
• Builder mindset: you create systems from scratch, not just maintain existing ones.
• Entrepreneurial spirit: you thrive in change, ambiguity, and building in a fast‑moving environment.

Nice‑to‑have

• Experience in B2B SaaS scale‑up.
• Knowledge of post‑sales metrics (GRR, NRR, cost‑to‑serve).
• Finance & data governance sensitivity.

🎁 What we offer

• Autonomy: you design and build with full ownership of your scope.
• Immediate impact: you're laying the foundations for a major transformation.
• Growth: profitable scale‑up in full European expansion.
• Perfect timing: joining at the strategic PLG pivot moment.

⚙️ The Recruitment Process

1. 30 min with Adèle, Senior Talent Acquisition.
2. 30 min with Pauline, Deputy CRO.
3. Business Case with Pauline and Adei, Head of Customer Success.
4. 45 min Values Interview.
5. 30 min with Vladimir, COO or Julien, CRO.