Sales Engineer ESM Specialist

Ivanti; France; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global IT solutions company seeks a Pre-Sales Consultant in France. The role involves technical consulting, product demonstrations, and collaboration with sales teams. Ideal candidates will have ESM/ITSM/ITAM experience and strong communication skills in French and English. This position offers remote work flexibility, ideally from Paris/La Défense.

Prestations

Flexible working hours

Remote work options

Diversity and inclusion initiatives

Qualifications

• 2+ years of experience in an ESM role.
• Business fluent in French and English.
• Experience creating presentations for diverse audiences.

Responsabilités

• Collaborate with Account Managers and Sales Specialists.
• Single point of contact for technical stakeholders.
• Deliver effective product demonstrations.

Connaissances

Communication skills in French

Communication skills in English

Consulting experience

Customer interaction skills

Formation

ITIL Foundation certification

Outils

Enterprise Management

Service Management

Asset Management

Description du poste

Overview

Who We Are: In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti automates IT and security workflows to power innovation at work. Ivanti’s mission is to elevate human potential within organizations by managing, protecting and automating technology for continuous innovation. It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers. Your work matters here: Ivanti makes it possible for employees to stay productive, secure and engaged wherever they are. That starts with us. With headquarters in Utah, U.S. and nearly 3,000 employees in 25 countries around the world, we are a truly global company that believes in a work environment that empowers employees to do their best. Ivanti is the right size. We are large enough to be stable and strong, but small enough so your work and opinion actually matter. Ivanti will double in size in the next five years. You’re needed to help us do it.

Position Overview

We are looking for a technical Pre-Sales Consultant / Solutions Engineer located in France who has existing experience in consulting or technical selling of ITSM/ITAM/Enterprise Service Management. The Sales Engineer role as an ESM Specialist at Ivanti is a fantastic opportunity for a top candidate to join a global leader in IT systems and security management. The role involves communicating the value proposition of Ivanti's Enterprise Service Management solution to prospects and partners in France and helping out also in Italy and Spain. The SE will collaborate with Territory Managers to deliver compelling messages to executive and technology leaders. Top candidates will have excellent communication skills in French and English, experience in pre-sales, and knowledge of Service and Asset Management solutions.

Key Responsibilities

• Collaborate closely with regional Account Managers and Sales Specialists from our French and EMEA South sales teams to identify and drive projects towards successful closing. The focus is on technical consulting and technical closure.
• Single point of contact for involved technical and business stakeholders from customer/partner side with focus on Enterprise Management, Business Automation, Discovery, CMDB, Service and Asset Management aspects.
• Scoping and analysis of customer requirements
• Responsible for driving both business and technical conversations, addressed by our products including key regulations, business drivers, evolving business needs, etc.
• Deliver effective product demonstrations to customers and prospects, if necessary tailored for their individual requirements
• Preparing, conducting and summarizing technical Proof-of-Concept (PoC) or pilot installations of our solutions
• Assist in preparing and answering RFIs/RFPs
• Prepare and assist at public events like trade shows, partner events, roadshows, user-group meetings, including the ability to act as a speaker in front of a larger audience
• Being a technical representative of our software solutions, able to communicate complex IT dependencies in simplifying, clear words

Qualifications and Skills

• 2+ years of experience in an ESM role
• Ideally, you already have working experience in a presale role at a software vendor/distributor/reseller or experience in implementing comparable technical solutions as a professional services consultant for ESM/ITSM/ITAM already
• French language and business fluent in English language is a must. Italian and/or Spanish language skills would be a nice addition.
• Experience of creating and delivering presentations to large and diverse audience
• Ability to create written documents in French and English to assist potential customers in preparing or summarizing activities within pre-sales projects
• Team player with the ability to act as the focal point in identifying gaps and pulling in any other necessary resources to own and successfully drive pre-sales projects
• Experience of working with:
  • Enterprise/Service/Asset Management
  • ITSM or ITAM certifications recommended, like ITIL Foundation, ITIL MP/SL/PM/Master
  • Networks, Operating Systems, Databases, Certificates, Email, and Systems Integrations

What we’re looking for in you

The ideal candidate will have an existing ESM/ITSM/ITAM background with strong customer interaction skills enabling you to build credibility and trust throughout complex sales cycles. You’ll need to be well organized, self-motivated and focused on results. This is a home-office based role, located in France, ideally working from the Paris/La Défense office several days a week.

At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

If you require special assistance for the best interview experience, please contact us at [e-mail]