Sales Agent

Turkish Airlines; Marseille; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A leading airline company is seeking a passionate Sales Agent in Marseille. You will manage reservations, ticket sales, and provide excellent passenger services. Ideal candidates have experience in civil aviation, strong communication skills, and the ability to multitask effectively. Be part of a dedicated team that prioritizes customer satisfaction and operational excellence.

Prestations

13th Salary

Private Health Insurance

Meal Allowance

Social Rights (Birth / Death Allowance)

Transportation Allowance

Qualifications

• Minimum of 1 year experience in civil aviation or tourism.
• Ability to thrive in high-pressure situations.
• Proficiency in Turkish is an advantage.

Responsabilités

• Handle group and individual reservations and ticket sales.
• Calculate fares and arrange routes based on passenger requests.
• Report and register operational income and statistical information.

Connaissances

Excellent command of English

Proficiency in local language(s)

Multitasking

Strong oral and written communication skills

Team player

Formation

Bachelor's degree or high school graduation

Outils

Major Computer Reservations System

Description du poste

Sales Agent

Are you ready to embark on a rewarding career as a Sales? At Turkish Airlines, known for its exceptional hospitality, we are seeking bright and enthusiastic individuals to join our welcoming team. As a Sales Agent, you will play a crucial role in providing outstanding passenger services, creating memorable experiences, and ensuring seamless operations at our Sales Office. If you thrive in a fast-paced environment, enjoy interacting with passengers, and are known for your go‑getter attitude, this is the perfect opportunity for you. Join us and become a valued member of our team as we strive to deliver exceptional service and elevate the travel experience for our passengers!

Job Description :

With a warm and friendly demeanor, you will handle group and individual Reservation / Booking, Ticket Sales, Information, and Passenger Operations (Check-in, Manifest preparation) services.

Your responsibilities will include calculating fares, arranging routes based on passenger requests, providing schedule and fare information, and ensuring seamless coordination throughout the passenger journey. You'll handle reservation / booking requests with efficiency and issue tickets for both domestic and international flights. Additionally, you'll handle processes such as Endorsement, Rerouting, and the return of tickets.

To support effective management, you'll report and register operational income, cost, financing, and financial statistical information in relevant IT systems like SAP, ERP, and DOP.

Desired Skills & Experience :

• Bachelor's degree or at least high school graduation.
• Permanent residence permit in the respective country (the company does not provide or assist with work permits).
• Minimum of 1 year experience in civil aviation or tourism.
• The ability to thrive in high‑pressure situations.
• Excellent command of English and proficiency in local language(s).
• Proficiency in Turkish is advantage.
• Availability to work in shifts, including overnight shifts.
• A team player who can also work independently when needed.
• Ability to multitask effectively and handle multiple tasks simultaneously.
• Good knowledge and experience with a major Computer Reservations System (Troya or Quickres experience is a plus).
• Strong oral and written communication skills.
• Demonstrated a sense of responsibility and the ability to make accurate and effective decisions.
• Following up the passenger complaint cases.
• Performing customer support to the agencies and individuals; being the part of sales support team and doing tasks related to that field.
• Staying up-to-date on current marketing trends and submits proposals to the management.

Benefits :

• 13th Salary
• Private Health Insurance
• Meal Allowance
• Social Rights (Birth / Death Allowance)
• Transportation Allowance

We strive to bring the far close by making the world move through our wings. We are working with all our strength to offer our guests a unique experience while connecting 340 destinations around the world. We would like to see you among us in our success story to which each member of our family contributes. Now it is time to grow our family with you to achieve greater goals.