Sales Advisor

Richemont; Champs-sur-Marne; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

Watchfinder & Co. is seeking a Sales Channel Manager to oversee direct, online, and retail channels in France. You will develop and implement channel strategies aligned with business goals, identify opportunities, and drive partner relationships to achieve sales targets.

The role requires a Master’s degree and significant experience guiding junior colleagues, with emphasis on negotiation, pricing, and channel performance management.

Qualifications

• Master's Degree or equivalent level of education is required.
• Experience enabling handling majority of situations and advising others.
• Experience supervising junior colleagues.

Responsabilités

• Develop and implement channel sales plans across direct, online, and retail channels.
• Set objectives for sales calls and deliver tailored presentations to decision-makers.
• Build and nurture a network with industry stakeholders and represent the company at events.
• Configure product and service solutions and negotiate terms within commercial parameters.
• Lead pricing and contract negotiations with external partners.
• Monitor performance metrics to align with financial goals.
• Manage contracts and oversee major SLAs and CRM implementation.
• Ensure compliance management and knowledge sharing across partners.

Connaissances

Relationship management

Presentation skills

Negotiation

CRM systems

Formation

Master's degree

Outils

CRM system

Description du poste

Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.

YOUR MISSION:

Manage a sales channel, such as such direct sales, online sales, or retail sales. Develop and implement channel sales strategies that align with the overall business objectives. Identify new business opportunities, set sales targets, and monitor performance metrics to ensure that the channel is meeting or exceeding sales goals. Manage relationships with channel partners, negotiate contracts, and provide training and support to ensure that the partners are equipped to sell the organization's products or services effectively.

HOW WILL YOU MAKE AN IMPACT?

• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization, enabling effective two-way flow of information and resolution of issues.
• Set clear objectives for each sales call; develop and deliver presentations tailored to the known interests, needs, issues, and concerns of decision-makers and influencers within the customer organization; gather and analyze relevant information; and secure agreement to a statement of customer requirements.
• Cultivate a personal network within the business sector and represent the organization at industry events to obtain market intelligence and enhance the visibility and reputation of the organization, its products, and services.
• Configure complex product-and-services solutions and associated contractual terms that meet the customer's mid- to long-term needs, incorporating input from relevant internal specialists. Present solutions to customer representatives and negotiate agreements within predefined commercial parameters, or review and authorize sales proposals from team members that deviate from standard terms, escalating issues to senior management as necessary.
• Manage and deliver pricing and terms projects, negotiating with external strategic partners on pricing and terms.
• Control specific segments of the organization's business performance metrics, ensuring strategic alignment with financial goals and objectives.
• Manage a portfolio of contracts and negotiate service-level agreements, planning, coordinating, and supervising activities related to major contracts.
• Oversee the implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for system improvement to enhance customer relationship management.
• Implement and control compliance management for specific segments of the organization's external partners.
• Develop product education courses to meet identified needs, improving performance and meeting business requirements.
• Act as a subject matter expert in technology, policy, regulation, or operational management for the team, maintaining external accreditations and an in-depth understanding of current and emerging external regulations and industry best practices through continuing professional development, attending conferences, and reading specialist media.
• Required qualifications include a Master's Degree or equivalent level of education, extensive experience enabling the job holder to handle the majority of situations and advise others, and experience in general supervision of more junior colleagues.

Ensure all activities and responsibilities are conducted in accordance with the company's diversity and inclusion guidelines.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Master's Degree or Equivalent Level

Experience enables job holder to deal with the majority of situations and to advise others.