Retail Specialist (Fixed Term) — Personalize & Sell

Apple; Montpellier; On-site; EUR 28,000 - 36,000; Full time

Job summary

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other.

Qualifications

• Availability to work a schedule including nights, weekends and public holidays.
• Proficiency in the local language, both written and spoken (sign language supported).

Responsibilities

• Deliver excellent service by understanding customer needs and presenting products.
• Educate customers on relevant ways to buy products and services.
• Stay up to date on Apple products, services, and purchase options.
• Share knowledge with peers and assist in ownership opportunities.
• Maintain accuracy and follow guidance in daily tasks.
• Contribute to an inclusive environment and uphold Apple's values.

Skills

Customer service

Product knowledge

Communication

Teamwork

Curiosity

Education

Local language proficiency

Job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other.