Retail Area Manager

Emma The Sleep Company; France; Remote; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Growth opportunity

Supportive team

Career development

Health benefits

Competitive compensation

Job summary

Talantir is seeking an operations partner to support store launches in the South of France, coordinating with franchise and store teams to ensure smooth openings, training, and operational readiness. You will track performance, optimize costs, monitor OTIF and inventory, and contribute ideas to improve conversion and customer experience, while supporting audits and ongoing training initiatives.

Fluent English and French are required; additional European languages are a plus, with opportunities

Qualifications

• Proven ability to analyze store performance data and customer feedback.
• Experience supporting store openings and training activities.
• Strong problem-solving skills in fast-paced retail settings.

Responsibilities

• Support new store launches in the South of France, coordinating with franchise and store partners for smooth openings.
• Track store performance and support revenue growth by monitoring trends, helping optimize costs, and flagging risks early.
• Monitor OTIF deliveries, support inventory tracking, and help resolve day-to-day operational issues with logistics teams.
• Help apply and roll out playbooks and best practices across stores, contributing ideas to improve conversion rates and customer experience.
• Track NPS and customer feedback, support store staff with ongoing training needs, and help implement improvements.
• Support store audits, assist with mystery shopping programs, and help maintain accurate reporting on sales, marketing performance, and inventory.

Skills

Data analysis

Store launches

Problem solving

Team collaboration

Customer focus

English-French bilingual

Job description

What you’ll do

• Support new store launches on the South of France, helping coordinate with franchise and store partners to ensure smooth openings, proper training, and operational readiness.
• Track store performance and support revenue growth by monitoring trends, helping optimize costs, and flagging risks early.
• Monitor OTIF (On-Time, In-Full) deliveries, support inventory tracking, and help resolve day-to-day operational issues with logistics teams.
• Help apply and roll out playbooks and best practices across stores, contributing ideas to improve conversion rates and customer experience.
• Track NPS and customer feedback, support store staff with ongoing training needs, and help implement improvements.
• Support store audits, assist with mystery shopping programs, and help maintain accurate reporting on sales, marketing performance, and inventory.

Who we’re looking for:

• Comfortable working on store launches and supporting performance improvements.
• Strong with data and numbers, especially around store performance, inventory, and customer feedback.
• Hands-on problem solver who can react quickly in fast-paced environments.
• Collaborative and comfortable working with franchise partners, store teams, and internal stakeholders.
• Customer-focused and motivated to improve in-store experience and satisfaction.
• Fluent in English and French, other European languages are a plus.

What we offer:

• Growth opportunity in a rapidly growing company.
• Supportive team environment, working locally and globally.
• Career development with access to continuous learning and training.
• Competitive compensation and health benefits.