Rental Agent

Europcar; Lyon; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A global mobility player is seeking a motivated Rental Sales Agent in Lyon. You will provide exceptional customer service and maximize sales opportunities. Ideal candidates have strong sales and customer service skills, and are detail-oriented. Join a dynamic team dedicated to enhancing the customer experience and enjoy career development opportunities.

Qualifications

• Proven sales experience in a dynamic fast-paced environment.
• Skilled in offering optional coverage products and vehicle upgrades.
• Strong communication skills and professional demeanor.

Responsabilités

• Handle reservations and process rental agreements accurately.
• Maximize sales opportunities by offering optional services.
• Ensure customer satisfaction at every stage of the rental process.

Connaissances

Sales Experience

Customer Service

Time Management

Organizational Skills

Description du poste

Job Description

Join Our Team as a Rental Sales Agent Deliver Exceptional Service and Maximize Sales!

Are you driven by delivering excellent customer service while achieving sales targets? We’re looking for a highly motivated Rental Sales Agent to join our team where you’ll be the first point of contact for customers ensuring a seamless rental experience and maximizing sales opportunities.

Key Responsibilities

• Handle reservations and process rental agreements with accuracy and professionalism.
• Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
• Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options and additional services to every customer ensuring 100% compliance.
• Utilize effective sales techniques by building rapport through open-ended questions emphasizing product features and benefits and skillfully overcoming customer objections.
• Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
• Assist customers by identifying any additional services or products that may enhance their rental experience.
• Provide unmatched service excellence ensuring full customer satisfaction at every stage of the rental process.
• Support branch operations by performing additional duties as requested by management.

What We’re Looking For

• Sales Background: Proven sales experience in a dynamic fast‑paced environment.
• Product Expertise: Skilled in offering optional coverage products, vehicle upgrades and additional services.
• Strong customer service skills and the ability to communicate professionally.
• A sales‑driven attitude with a focus on meeting and exceeding targets.
• Ability to work efficiently in a fast‑paced customer‑focused environment.
• Attention to detail and a commitment to providing accurate and timely service.

Why Join Us

Be part of a dynamic team that values customer satisfaction and professional growth. Play a key role in enhancing the customer experience while contributing to the company’s success. Enjoy opportunities for career development within a fast‑growing company.

If you’re ready to combine your customer service expertise with your sales skills and help us provide the best rental experience possible, apply today!

Europcar Mobility Group

Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move, which is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services be it for a few hours, a few days a week, a month or more on‑demand or on subscription relying on a fleet of more than 250,000 vehicles equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar – a global leader of car rental and light commercial vehicle rental with a premium positioning; Goldcar – a frontrunner at providing low‑cost car rental services in Europe; Fox‑Rent‑A‑Car – one of the main players in the car rental market in the US with a value‑for‑money positioning.

Customer satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees everywhere we deliver our mobility solutions thanks to a strong network in over 130 countries.

Key Skills

• Sales Experience
• Time Management
• Customer Service
• Organizational Skills
• Computer Skills
• Construction Experience
• Generator Repair
• Management Experience
• Microsoft Outlook
• Territory Management
• Operations Management
• Property Management

Employment Type: Full‑Time

Experience: Unclear Seniority

Vacancy: 1