Remote Sales Representative

MCI; Mas-Cabardès; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global tech-enabled services company is hiring a Remote Sales Representative to engage with customers and promote products. Ideal candidates will have call center experience, strong English skills, and the ability to work from home. The role involves making outbound calls, identifying customer needs, and meeting sales targets. Compensation and benefits are competitive and grow with experience.

Prestations

HMO Coverage with dependent

Performance and loyalty bonuses

Career growth and learning opportunities

Employee shuttle services

Company retreats and off-site events

Qualifications

• Previous call center experience is required.
• High-speed internet connection is necessary.
• Work-from-home experience is advantageous.
• Candidate must be 18 years or older.

Responsabilités

• Make outbound calls to prospective and existing customers.
• Present and promote products and services effectively.
• Identify customer needs and recommend suitable solutions.
• Meet or exceed sales targets and performance metrics.
• Maintain accurate records of customer interactions and sales activity.

Connaissances

Excellent interpersonal skills

Strong command of the English language

Ability to multitask and self-manage

Typing speed of 20+ WPM

Formation

High school diploma or equivalent

Outils

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Windows operating systems

Description du poste

Remote Work-at-Home | Philippines

Full-Time

Hourly

Position Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We’re seeking motivated Remote Sales Representatives to support a variety of outbound sales initiatives for a diverse portfolio of well-known clients. In this role, you’ll engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building.

This is an exciting opportunity to work on high-impact sales campaigns with globally recognized brands. If you're a persuasive communicator who thrives in a fast-paced environment and enjoys helping customers find the right solutions, we’d love to hear from you.

Being bilingual is highly advantageous and will be viewed favorably.

Candidates must have prior call center experience and reside within 80 km of our office.

You’ll Also Need

• A high-speed internet connection
• An appropriate, quiet work environment
• High language proficiency in English
• Work-from-home experience

Position Responsibilities

• Make outbound calls to prospective and existing customers
• Present and promote products and services effectively
• Identify customer needs and recommend suitable solutions
• Meet or exceed sales targets and performance metrics
• Maintain accurate records of customer interactions and sales activity

Handle objections and resolve customer concerns professionally

Stay up to date with product knowledge, promotions, and training

Follow scripts, policies, and procedures while using available resources

Escalate complex issues when necessary

Maintain consistent attendance and adhere to scheduling requirements

Candidate Qualifications

• Must be 18 years or older
• High school diploma or equivalent
• Previous call center experience
• Work from home experience
• Strong command of the English language
• Typing speed of 20+ WPM
• High speed internet connection
• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Familiarity with Windows operating systems
• Skilled in troubleshooting and follow-up
• Able to multitask and self-manage effectively
• Excellent interpersonal skills

CONDITIONS OF EMPLOYMENT

• Must be authorized to work in the country where the job is based
• Must be willing to submit up to a Level II background and/or security investigation with a fingerprint; job offers are contingent on background/security investigation results
• Must be willing to submit to drug screening; job offers are contingent on drug screening results

Compensation Details

At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

• HMO Coverage with dependent
• Dental Coverage
• Free meal during training
• Career growth and learning
• Allowances for rice, clothing, laundry and meals
• Performance and loyalty bonuses
• Frequent disinfection, fogging of workplace
• Opportunities for growth and promotion
• Employee shuttle services
• Company retreats and off-site events
• Social rewards, raffles, recognition gifts, and treats

Physical Requirements

This job operates in a professional office environment. The employee will be largely sedentary and will be required to sit/stand for long periods using a computer and telephone headset. The employee may be required to move about the office, reach in any direction, raise or lower objects, and exert force up to forty (40) pounds.

REASONABLE ACCOMMODATION

It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Human Resources.

DIVERSITY AND EQUALITY

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.