Remote Human-AI UX Architect & Trust Designer

TELUS Digital AI; France; Remote; EUR 22,000 - 61,000; Full time

Job summary

TELUS Digital AI is seeking a Human-AI Interaction (HAI) & UX Expert to optimize multi-turn conversations, improve trust calibration, and tailor persona-based tones for diverse industries. You’ll assess conversational flows, refine responses, and ensure accessibility for a global user base.

As a contractor, you’ll work remotely with a global community of experts, contributing to cutting-edge AI human-computer interaction research and practical deployments across TELUS Digital AI platforms.

Qualifications

• Bachelor’s Degree in HCI, Cognitive Psychology, UX Research, or Behavioral Economics.
• Native-level proficiency (C2+) in your primary language is mandatory.
• English proficiency at least B1 (Intermediate) for global collaboration.

Responsibilities

• Conversational UX Auditing: analyze multi-turn interactions to maintain state and reduce cognitive load.
• Trust & Calibration Analysis: refine calibration to avoid overconfidence or excessive caution.
• Persona & Tone Synthesis: develop personas to ensure consistent tone across industries.
• Accessibility & Inclusivity Design: evaluate handling of diverse speech patterns and accessibility needs.

Skills

Native language proficiency (C2+)

English proficiency (B1)

UX Research

Education

Bachelor’s Degree in HCI / Cognitive Psychology / UX Research / Behavioral Economics

Job description

TELUS Digital AI is seeking a Human-AI Interaction (HAI) & UX Expert to optimize multi-turn conversations, improve trust calibration, and tailor persona-based tones for diverse industries. You’ll assess conversational flows, refine responses, and ensure accessibility for a global user base.

As a contractor, you’ll work remotely with a global community of experts, contributing to cutting-edge AI human-computer interaction research and practical deployments across TELUS Digital AI platforms.