Remote Cyber Security Services Manager

Airbus Defence and Space; Toulouse; Sur place; EUR 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Profit sharing

Employee savings plan

Stock purchase plan

Health insurance

Upskilling opportunities

Résumé du poste

Airbus Defence and Space in Toulouse, France seeks a Cyber Security Service Manager to lead SOC service delivery, triage security life-cycle activities, and coordinate incident response for a global cyber defense program.

You will manage SLA/OLA, KPI reporting, cost allocation, and drive security tooling modernization while collaborating with an international team. Fluency in French and English is required, with security clearance eligibility expected.

Qualifications

• Minimum 5 years of professional experience in cyber security.
• GIAC or comparable certifications.
• Vendor certifications on security products.
• ITIL Foundation and beyond.
• Service management experience.
• Project management experience.
• Experience and knowledge in security tooling and usage.
• Able to work in difficult and challenging environments.
• Good communication skills.
• Fluent in French and English.

Responsabilités

• Define the Service and Product Lines descriptions, the SLA, OLA contracts and KPIs with the product manager.
• Monitor reports and manage the fulfilment of the SLAs.
• Manage mitigation actions in case of non-fulfilment with the product manager.
• Manage maintenance cost allocation with the business.
• Define corrective actions to meet objectives and lead the operational teams.
• Ensure services are delivered per customer requirements and exceed expectations.
• Manage SOC Operational KPIs, evolution and enhancements.
• Support cyber security strategy development.
• Support investigation of SOC alerts and security incidents.
• Support incident response in crisis mode.
• Contribute to the industrialization of Tooling (Log Management, EDR, SOAR).

Connaissances

Cyber security experience

GIAC certification

Vendor certifications

ITIL Foundation

Service management

Project management

Security tooling

Adaptability

Communication

Remote work

Teamwork

Bilingual (French & English)

Description du poste

Airbus Defence and Space in Toulouse, France seeks a Cyber Security Service Manager to lead SOC service delivery, triage security life-cycle activities, and coordinate incident response for a global cyber defense program.

You will manage SLA/OLA, KPI reporting, cost allocation, and drive security tooling modernization while collaborating with an international team. Fluency in French and English is required, with security clearance eligibility expected.