Réceptionniste de Nuit

Generator; Paris; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A leading lifestyle hospitality brand is seeking a passionate individual for the Night Front Office Crew role in Paris. This position involves taking ownership of guest experiences, resolving complaints, and ensuring a welcoming atmosphere. Candidates should have experience in hospitality, excellent communication skills, and the ability to thrive in a fast-paced environment. Join us and help create unforgettable experiences for our guests.

Prestations

Birthday holiday

Fertility Treatment Support Leave

Gym membership contribution

Two free nights' accommodation at Generator properties

Reduced room rates for staff and family

International career opportunities

Social events and employee recognition programs

Qualifications

• Experience in hospitality or service industry required.
• Ability to work under pressure in a fast-paced environment.
• Must be eligible to work in the EU.

Responsabilités

• Take ownership of guest journey to create a unique experience.
• Resolve guest complaints personally.
• Monitor social spaces to embody brand culture.

Connaissances

Customer service

Organizational skills

Communication

Description du poste

FRONT OF HOUSE NIGHT CREW

We need a passionate and confident people person to join our Night Front Office team. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big, then your journey should start here. Help us create an unforgettable experience and be a part of Europe’s fastest moving, ground‑breaking, lifestyle & hospitality brand.

Who Are We

Generator is on a journey. We are a leading global lifestyle accommodation brand that began in London and has expanded across European capitals. With launches in the Americas such as Generator Miami and Washington DC, and recent expansion into NYC, LA, Miami and Chicago through the acquisition of Freehand Hotels, we dominate the world’s hospitality scene. Fast Company named us one of the top 50 most innovative global companies.

About Generator Paris

Hip galleries, boutique shops, pastoral cafés. Canal St. Martin in the 10th Arrondissement is everything you’d expect from the French capital, but with more contemporary cool. Standing opposite Oscar Niemeyer’s iconic French Communist Headquarters, Generator Paris is just a few steps from Canal Saint‑Martin and Buttes‑Chaumont Park and only a 15‑minute stroll from Gare du Nord train station. With a welcoming mix of cinematic design, rich colours and a sparkling reception, you’ll feel like you’re on the set of a Parisian art‑house movie.

NUTS AND BOLTS OF THE JOB

• Take ownership of the guest journey to continuously raise the bar and create a truly unique Generator experience
• Know your guests and have a passion for independent travel and the road less travelled
• Own guest complaints and resolve them yourself
• Demonstrate a passion for delivering outstanding customer service
• Be part of a great team within your department that gets Generator and wants to be themselves
• Monitor our social spaces, lighting, sound and temperature to make sure they embody the Generator brand and culture at all times
• Know your city’s cafés, bars and restaurants, art and music
• Ensure you comply with all company policies, including Fire Training, Health & Safety and Food Hygiene
• Be responsible for all cash handling whilst on duty
• Correctly administer the Shift procedures every shift with 100% accuracy and consistency

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

What’s In Your DNA

• Solution oriented
• Strong organisational skills with excellent attention to detail
• Ability to work under pressure
• Like getting your hands dirty, wherever, whenever, because you will
• Be an excellent communicator
• Available to work when needed
• You must be eligible to work in the EU to be considered for this role

YOUR ROCK STAR EXPERIENCE

• Experience working within the hospitality/service industry
• Appropriate experience gained in all main tasks
• Ability to work quickly in a high‑pressure & fast‑paced environment

OUR EMPLOYEE BENEFITS

• Birthday holiday in addition to your yearly holiday allocation
• Fertility Treatment Support Leave – up to three days’ paid leave in any one year for an employee to undergo fertility treatment
• Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made
• Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good
• Ideas Award – quarterly award to double gross basic salary for one month to employee with most valuable suggestion/feedback
• Two free nights’ accommodation across any of our Generator × Freehand properties globally
• Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted)
• International career opportunities so you can travel the world while working with us (win‑win!)
• Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down!
• Online learning tools to help you develop, learn and grow

SO YOU THINK THIS MIGHT BE YOU?

That’s cool. Send us your application in English. If you’ve got questions, call us or check staygenerator.com or our social media pages.

Facebook: stayGENERATOR
Instagram: @staygenerator
LinkedIn: generator‑hostels
YouTube: TheGeneratorHostels

We look forward to hearing from you.

Join us and help us achieve our vision!