Receptionist

Bizzdesign; Lille; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global SaaS leader in Lille is seeking an Executive-Level Receptionist to be the first impression of the organization. The role demands exceptional professionalism, attention to detail, and the ability to support high-level executives while managing visitor experiences. You will coordinate communications and ensure operational excellence, contributing to the positive experience of clients and staff. The ideal candidate has over 5 years in front-office roles and is fluent in multiple languages.

Qualifications

• 5+ years in a front-office or corporate hospitality role.
• Experience supporting senior executives with confidentiality.
• Fluency in English, Dutch, German, and French.
• Strong interpersonal skills and professionalism.

Responsabilités

• Manage front-of-house operations with professionalism.
• Coordinate visits for executives and important clients.
• Oversee meeting room coordination and communication systems.
• Support logistics for events and leadership meetings.

Connaissances

Professional communication

Customer service

Organizational skills

Cultural awareness

Multilingual (English, Dutch, German, French)

Outils

Microsoft Office

Visitor management systems

Digital booking platforms

Description du poste

Become the First Impression of a Global SaaS Leader

Bizzdesign is seeking an Executive-Level Receptionist to serve as the face and voice of our organization. This role is far beyond traditional front-desk responsibilities: you will orchestrate high-stakes visitor experiences, coordinate executive-level communication, and uphold operational excellence across our headquarters.

This is a role for an individual with uncompromising attention to detail, exceptional professionalism, and the ability to perform flawlessly in a fast‑scaling, international environment.

About Bizzdesign

Bizzdesign is a global SaaS leader in Enterprise Architecture and Strategic Portfolio Management. For more than 25 years, we have enabled the world’s most complex organizations—including Fortune 500 companies, government bodies, and leading enterprises across 30+ countries—to make better decisions and navigate change with confidence.

With 600+ colleagues across 19 countries, and an expanding global footprint following the acquisitions of Alfabet and MEGA International, Bizzdesign continues accelerating its growth trajectory.

Our Culture

We are a high-performance scale‑up operating with trust, ownership, and minimal bureaucracy. Every role matters. Every detail matters. And our Receptionist plays a critical function in shaping how customers, partners, and new talent experience Bizzdesign from the moment they walk through the door.

The Role – What You’ll Do

As our Receptionist, you will be the central point of contact for all visitors, staff, and executive guests. Your day‑to‑day responsibilities will require precision, discretion, and an ability to remain composed under pressure.

• Manage all front‑of‑house operations with executive‑level professionalism
• Welcome and coordinate visits for board members, enterprise clients, and international guests
• Ensure flawless coordination of meeting rooms, schedules, and digital booking systems
• Handle multi‑channel communication: phone, email, visitor management platform, and internal chat
• Provide discreet support for sensitive or confidential matters involving leadership
• Maintain a polished and organized reception area reflecting Bizzdesign’s brand
• Partner with HR, Facilities, and Executive Assistants to ensure operational continuity
• Support logistics for events, workshops, onsite leadership meetings, and global team visits
• Oversee mail handling, courier coordination, and inbound / outbound documentation tracking
• Identify and implement processes that improve visitor experience and operational efficiency

About You – What You Bring

You are polished, proactive, and exceptionally reliable. You care about hospitality, precision, and quality in everything you do.

Required Experience and Capabilities

• 5+ years in a front‑office, executive receptionist, concierge, or corporate hospitality role
• Experience supporting senior executives or working in environments with strict confidentiality
• Fluent in English, Dutch, German and French.
• Mastery of professional communication—verbal, written, and interpersonal
• Confident with visitor systems, digital booking / e‑calendar platforms, and Microsoft Office
• Strong organizational discipline and ability to manage multiple tasks simultaneously
• High cultural awareness and comfort interacting with international guests
• Impeccable presentation, professionalism, timekeeping, and reliability
• Ability to remain calm and solution‑oriented in high‑pressure or unexpected situations
• Strong customer‑obsession and commitment to delivering exceptional service

Why This Role Is Challenging

Because the Receptionist at Bizzdesign is not a typical administrative support role.

You will :

• Represent the company at the highest level
• Interact with global executives and enterprise customers
• Balance competing priorities with near‑perfect accuracy
• Operate in a high‑growth, fast‑moving international environment
• Be responsible for upholding the first and last impression of the Bizzdesign brand

If you thrive in a high‑expectation, high‑impact environment, this role will give you unmatched exposure and the opportunity to play a visible role in shaping the Bizzdesign experience.