Real Estate Client Partner Far East Lyon (N/F/H)

Adevinta 2021; Paris; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Une entreprise de services numériques recherche un(e) Partner Client pour assurer le développement des ventes dans sa zone géographique. Vous serez en charge de la gestion d'un portefeuille client, du développement de la fidélité, et de l'organisation d'événements pour renforcer les relations d'affaires. Le candidat idéal a une solide expérience en développement commercial et en gestion de la satisfaction client.

Qualifications

• Expérience réussie dans le développement de relations clients.
• Capacité à organiser des événements de networking.
• Compréhension des KPIs et de la performance commerciale.

Responsabilités

• Gérer et développer un portefeuille clients.
• Identifier des opportunités d'upsell.
• Organiser des événements régionaux pour renforcer les relations clients.

Connaissances

Gestion de portefeuille client

Développement commercial

Analyse de marché

Communication

Description du poste

Main mission
The Client Partner is in charge of sales promotion and development in his/her geographical area (Lyon Far EAST). He/she ensures personalized follow-up of active customers, agencies having purchased services via their head office. Their aim is to strengthen customer relations, maximize satisfaction and generate additional business.

Responsibilities & Activities
Customer portfolio development & loyalty
- Manage and develop a portfolio of active customers and agencies under framework agreement.

- Make regular visits to ensure close follow-up and anticipate needs.

- Implement lobbying actions to reinforce the adoption of Leboncoin solutions.

- Support customers in the use of tools and services to maximize their ROI.

- Develop customer satisfaction and turn them into ambassadors for the platform.

Business Development & Upsell
- Identify upsell opportunities for existing customers.

- Promote and sell premium packs, credits, options and advertising services.

- Upgrade agencies under framework agreement.

- Target and prospect new agencies in his/her sector to develop the portfolio.

Events & Networking
- Organize regional events (breakfasts, training sessions, workshops, etc.).

- Work in synergy with internal teams (Sales, Marketing, Sales Management).

- Act as an intermediary in the field to promote the deployment of new products and strategies.

Reporting & Performance Analysis
- Monitor performance via KPIs and CRM.

- Analyze market trends to adapt sales approach.

- Use insights from the field to improve offers and the customer experience.

The recruitment process

- An interview with Samir (HR)

- An interview with Gregory (Customer Partners Manager)
- An interview with Xavier (Real Estate Key Account Sales Director)