Quality Expert

Cainiao Group; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A logistics company in Paris is seeking a professional to ensure the implementation of defined processes and assist in quality KPI monitoring. The role involves process mapping, audits, and collaboration with cross-functional teams. Candidates should have a Master's degree in logistics or supply chain and strong skills in KPI creation and monitoring. Fluency in French and English is required, with Chinese as a plus.

Responsabilités

• Ensure that all defined processes are implemented with the operational team on a daily basis.
• Process mapping and establishing an audit grid for each operational process.
• Attend weekly quality reviews with cross-functional teams.

Connaissances

KPI creation and monitoring

New / improve processes / lean

Deep dive analysis

Rigorous

Cross team work ability

Communication clarity

Critical thinking

Result oriented

French

English

Chinese

Formation

Master degree in logistics / supply chain / lean management

Outils

Excel

SQL

Description du poste

Overview

Main missions

• Ensure that all defined processes are implemented with the operational team on a daily basis
• Assist in the setup and monitoring of the quality related KPIs

Responsibilities

• Process mapping and establishing an audit grid for each operational process
• Implement and create audits and their follow-up with cross-functional teams (operations, sales, projects, quality, customer service, linehaul, etc.)
• Attend weekly quality reviews with cross-functional teams
• Challenge processes to improve KPIs with elaborating new functions in system / in operationnal flow
• Collobarate with OPS teams on daily issues encountered and report Root Cause / Action plan
• Data crunsh on quality topics related to KPI / process improvement.

Job Requirements

• 1. Education level
• Master degree in logistics / supply chain / lean management
• 2. Hard skills required for this job
• KPI creation and monitoring
• New / improve processus / lean
• Deep dive analysis
• Pack office (Excel)
• Basics in product design (as a plus)
• SQL (as a plus)
• 3. Language
• French
• English
• Chinese (as a plus)
• 4. Soft skills
• Rigorous
• Cross team work ability (technical / product / operations / ...)
• Communication clarity
• Critical thinking
• Result oriented