QA Operations Manager, Service Provider Quality

Ipsen; Paris; On-site; EUR 70,000 - 90,000; Full time

Job summary

Jobtailor is seeking an experienced quality professional to oversee pharmaceutical service providers. The role focuses on quality oversight, contract alignment, and CAPA-driven improvements across medical affairs and R&D interfaces.

The successful candidate will lead audits, support training initiatives, and collaborate across functions to ensure ongoing compliance and performance within a fast-moving pharma environment in France.

Qualifications

• Experience in the pharmaceutical industry with quality roles supporting medical affairs or R&D.
• Experience in quality oversight of service providers within pharma.
• Master’s degree or higher in a relevant scientific discipline (preferred: Master’s in quality or PhD).
• Fluent English required.
• Strong collaboration, problem-solving, and results-driven mindset.

Responsibilities

• Oversee qualification and ongoing quality oversight of service providers.
• Support Service Provider Quality Oversight Meetings and ensure follow-up on actions.
• Monitor and report on service provider quality performance.
• Maintain quality agreements and ensure alignment with contracts.
• Support audit and inspection readiness, including CAPA implementation.
• Contribute to training and continuous improvement initiatives.

Skills

Pharma quality oversight

Service provider management

Collaboration skills

Problem solving

Driving results

Training & CI

Education

Master’s degree or higher in a relevant scientific discipline

Job description

Jobtailor is seeking an experienced quality professional to oversee pharmaceutical service providers. The role focuses on quality oversight, contract alignment, and CAPA-driven improvements across medical affairs and R&D interfaces.

The successful candidate will lead audits, support training initiatives, and collaborate across functions to ensure ongoing compliance and performance within a fast-moving pharma environment in France.