QA Manager / Responsable Assurance Qualité IT

Salomon; Annecy; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

A leading outdoor equipment company in Annecy is seeking a QA Manager to define and lead the Quality Assurance strategy for their e-commerce platform. The ideal candidate will have 5–10 years of QA experience, be fluent in English and native French, and possess a strong understanding of e-commerce solutions. This role offers the opportunity to enhance the quality of digital experiences for outdoor enthusiasts worldwide.

Qualifications

• 5–10 years of experience in Quality Assurance or Testing, ideally in an e-commerce environment.
• Fluent in English (C1) and native French.
• Strong understanding of e-commerce solutions and data integrations.
• Proven ability to design and deploy QA strategies.
• Comfortable working in a high-availability environment.

Responsabilités

• Define and implement the QA and test automation strategy.
• Establish and maintain testing processes and tools.
• Monitor and report key quality indicators.
• Collaborate with internal IT & business teams.
• Support strategic digital transformation projects.

Connaissances

Quality Assurance expertise

E-commerce knowledge

Analytical skills

Communication skills

Stakeholder management

Description du poste

Overview

We’re looking for a QA Manager to define and lead our Quality Assurance strategy for Salomon’s e-commerce platform. As part of the Digital & IT team, you will ensure that all our digital initiatives across front-end, back-end, and integrated systems meet the highest standards of performance and reliability.

In this role, you will act as the guardian of quality, building robust test frameworks and ensuring a seamless online experience for consumers worldwide.

Your Main Missions

• Define and implement the global QA and test automation strategy for Salomon’s e-commerce ecosystem.

• Establish and maintain testing processes, tools, and best practices across teams.

• Monitor and report key quality indicators (KPIs), providing analysis and continuous improvement recommendations.

• Stay up to date with market practices and propose process and tooling optimizations.

• Oversee the QA budget, ensuring smart investments and efficient resource use.

• Collaborate closely with internal IT & business teams (Automation, Run, Build, CDS) and external partners.

• Support strategic transformation projects, including replatforming, AI integration, and new digital initiatives.

Responsabilités et missions principales (français)

• Rattaché(e) à l’équipe Digital & IT, vous serez le garant de la qualité sur l’ensemble des initiatives digitales : front-end, back-end et systèmes intégrés.

• Votre rôle : assurer une expérience fluide, performante et fiable pour nos utilisateurs à travers le monde.

• Définir et déployer la stratégie QA et d’automatisation des tests pour l’écosystème e-commerce Salomon.

• Mettre en place les processus, outils et bonnes pratiques de test.

• Assurer le suivi des indicateurs qualité (KPI) et la communication auprès des parties prenantes.

• Identifier et proposer des améliorations continues sur les outils et les méthodes.

• Participer à la gestion budgétaire liée à la qualité et aux outils QA.

• Collaborer avec les équipes internes (Automation, Run, Build, CDS) et les partenaires externes.

• Contribuer aux projets de transformation digitale (replatforming, IA, initiatives IT…).

Qualifications

• 5–10 years of experience in Quality Assurance or Testing, ideally within an e-commerce or digital platform environment.

• Fluent in English (C1) and native French.

• Strong understanding of e-commerce solutions, back-office systems, APIs, and data integrations.

• Proven ability to design and deploy QA strategies (manual, automated, integration, performance).

• Analytical mindset with excellent reporting and communication skills.

• Comfortable working in a 24/7 high-availability environment.

• Autonomous, proactive, and collaborative with strong stakeholder management skills.

• 5 à 10 ans d’expérience en assurance qualité ou testing, idéalement dans un environnement e-commerce.

• Français natif, anglais courant.

• Bonne connaissance des solutions e-commerce et de leurs interactions systèmes (back-office, API, flux).

• Capacité à structurer et piloter une démarche QA complète (tests manuels, automatisés, d’intégration, de performance).

• Esprit analytique, rigueur et sens du reporting.

• Forte autonomie et aptitude à la coordination transverse.

• Aisance relationnelle et capacité à collaborer avec des équipes IT et métiers.

Additional Information

Ready to join the adventure? Apply now and help us build a smooth and high-performing digital experience for outdoor enthusiasts around the world.

Prêt(e) à rejoindre l’aventure ? Postulez dès maintenant et participez à construire une expérience digitale fluide et performante pour les passionnés d’outdoor à travers le monde