Project Manager

Shift Technology; Paris; Hybride; EUR 80 000 - 110 000; Plein temps

Avantages offerts par ce poste

Flexible work options

Competitive salary with variable bonus

Learning & development

Paid time off

Mental health benefits

Volunteer days

Résumé du poste

Shift Technology in Paris is seeking a Delivery Lead to spearhead the deployment of new products to clients, from scoping projects to scalable rollout across markets. You will manage client relationships and collaborate with technical teams to ensure on-time, high-quality delivery.

You bring 5+ years of IT project management experience in SaaS/B2B, are fluent in French and English, and value PM certifications (CAPM, PMP, Prince2). This is a hybrid role with days in the Paris office.

Qualifications

• 5+ years of IT project management experience, preferably in SaaS/B2B.
• Experience managing programs with 20+ participants.
• PM certifications valued (CAPM/PMP/Prince2).
• Strong communication with C-level stakeholders.

Responsabilités

• Be a key stakeholder in client relationships and delivery of solutions on time and quality.
• Engage during presales and inception to structure scoping and track milestones.
• Define project methodology, validate requirements, and identify success factors.
• Coordinate with the technical program management team to align product roadmap with project plan and release.
• Drive scalability by design and improve internal processes and tools.

Connaissances

Stakeholder management

Delivery leadership

Communication (oral and written)

Team leadership

French & English fluency

Formation

PM certifications (CAPM, PMP, Prince2)

Outils

CAPM

PMP

Prince2

Description du poste

Shift delivers AI agents that transform insurers’ most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world’s leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.

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Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.

Learn more at www.shift-technology.com

In this role you will spearhead the delivery of new products to our clients, from the scoping of the first project to ensuring a broader availability and scalability across all our markets. As a member of the Delivery team, you will be the cornerstone of client relationships and technical teams. You will anticipate risks, communicate with both external and internal parties, develop and manage implementation plans with technical and business teams, guide roadmap execution, and assist with identifying client needs.

Due to the collaborative, cross functional, and customer facing nature of this role, we expect this role to be hybrid with some days in our Paris office.

What you’ll do…

• Be a key stakeholder in client relationship, managing overall delivery of our solutions in time and quality by facilitating collaboration between Shift Technology’s and clients’ business and technical teams, from operational level to senior management
• Engage during presales and inception of new products, focusing on structuring and tracking the scoping phase before contract signature.
• Define project methodology and organization, validate client requirements, and identify key milestones and success factors
• Coordinate with our technical program management team to ensure alignment between product roadmap and project plan as well as the execution of the release process
• Align with technical leadership team to drive scalability by design of our complex solutions while balancing key project needs
• Take a leadership role in shaping internal processes and tools to enhance organizational effectiveness of the company.

What you bring…

Shift’s project management team is filled with open-minded top performers who are committed to client service, inspired by challenging projects, and are always on the look-out for new learning opportunities.

We thrive on collaboration and believe that diverse perspectives lead to innovative solutions.

• You possess exceptional communication skills, both oral and written, enabling you to simplify complex concepts and effectively present to C-level stakeholders.
• You will lead by example and will define and own your delivery metrics on your program
• You bring at least 5 years of relevant experience in IT project management, preferably in a SaaS B2B environment
• PM certifications such as CAPM, PMP, or Prince2 are highly valued and will enhance your candidacy.
• You are dynamic, humble, curious and eager to learn, always looking to expand your fields of expertise.
• You show leadership by being proactive and taking ownership of your work; you often come up with new ideas to improve our service quality and know how to get your teammates behind them.
• You are comfortable managing programs (with more than 20 project participants) and simultaneously dealing with the pressure of delivering excellent service to our customers.
• Advanced command of French, both written and spoken, equivalent to a native speaker.
• Business fluency in English - proficiency in additional languages (German, Spanish, Italian…) is a significant advantage.
• An experience in Consulting is a plus.
• An experience in the Insurance industry is a plus.

Interview Process

• Talent Acquisition
• Hiring Manager
• Business Case review
• Global Head of Delivery

To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:

• Flexible remote and hybrid working options
• Competitive Salary and a variable component tied to personal and company performance
• Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth
• Generous PTO and paid holidays
• Mental health benefits
• 2 MAD Days per year (Make A Difference Days for paid volunteering)

Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details.

AI tools are used to help review applications for this role. Read our AI in Recruitment Notice for what the AI considers, how to request a human review, and our most recent bias audit.

At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company,without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation or other non-merit criteria.

Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email [e-mail] and we will work with you to meet your accessibility needs.