Professional Services Senior Consultant

Thales; France; À distance; EUR 68 000 - 104 000; Plein temps

Résumé du poste

A global technology leader is seeking a Cybersecurity Professional Services Senior Consultant to deploy and implement data security solutions. This role involves extensive customer interaction, ensuring high-quality service delivery. The ideal candidate will have significant experience in cybersecurity and a proven track record of managing technical projects. This position offers flexible working arrangements.

Prestations

Career development opportunities

Flexible working arrangements

Supportive work environment

Qualifications

• 5+ years as Security Technical Consultant.
• Experience with Data Security products deployment.
• Experience in onsite and remote projects delivery model.

Responsabilités

• Deploy and implement data security solutions in customer environments.
• Interface with customers and provide technical consulting services.
• Develop and deliver technical product training to customers.

Connaissances

Project delivery success

Technical cybersecurity expertise

Customer satisfaction focus

Analytical skills

Teamwork

Formation

B.A./B.S. degree (preferably Computer Science or related field)

Outils

VMWare

AWS

Azure

Web Application Firewall-P

Database Activity Monitoring

Description du poste

Location: Remote Saudi Arabia, Saudi Arabia Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. We have been present in Saudi Arabia for 40 years and with over 600 employees to date, we are growing rapidly. Together we are delivering our signalling, control and train protection systems for the North –South Railway (NSR), the longest system of it’s kind in the world. Together we are key suppliers of In-flight entertainment and connectivity systems as well as air traffic management solutions in Saudi. We are making Saudi Arabia a safer place by securing the country’s critical infrastructure and e-security solutions that secure the country’s electronic payment systems. Thales has been selected to supply major electronic systems for air defence and the Group also supplied communication and optronic systems for the Army, the Saudi Arabia National Guards and the Air Force.

Thales data protection solutions are at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Within this business line, the Cybersecurity Professional Services Senior Consultant is responsible for deploying and implementing our data security solutions in customer enterprise environments. In this position, the consultant has a central role in the organization, generating revenue in coordination with sales, interfacing with the customer, AND coordinating with R&D and product management to enhance and optimize the solution to meet customer’s needs.

This is a highly hands‑on and technical role with extensive customer facing responsibilities.

The individual will work with cross functional teams at customer sites focusing mainly on IT security, encryption and key management, to install and configure our data protection products.

Ideal candidate must be self‑motivated and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base and new products. Service oriented. Business driven. Candidate must be organized and analytical, adept at working in a team environment and able to handle multiple priorities.

Essential Functions / Key Areas of Responsibility:

• Assisting engagement specialist to scope complex Thales products’ deployment.
• Set up conference calls with customers to review deployment plans, pre‑requisites and best practices
• Provide onsite or remote consulting services and support to Thales customer with a focus on high quality, accuracy and customer satisfaction
• Record project activities in the department project management application
• Develop and deliver technical hands‑on product deep knowledge transfer to customers
• Track and ensure successful completion of high impact projects by creating project scoping plans, design guides and relevant documentation
• Function as technical point of contact for customer deployments and as a mentor for other team members
• Delivery of customer engagement in Database Activity Monitoring, Web Application Firewall, Secure Sphere, Data Risk Analytics and Data Risk Intelligence.
• Design – Role, Policies and Procedures
• Documentation and hands on deployment including hardware security modules
• Provide training and knowledge transfer
• Provide strong product and professional services solution presentation to difference audiences, internal and external.

On top of his delivery mission, Senior Consultant must have the skills below:

• Empowers project delivery success by sharing content on delivery best practices and product training
• Reports on product quality, top issues, improvement initiatives and feedback to consultant technical leader.
• Educates customers on related products, discover new use cases, and positions potentials professional services upsell opportunities.
• Willing to implement the organizational vision in a continually evolving environment.
• Able to drive Customer to implement a plan, minimize escalations and secure PS Invoicing in line with sales target for projects
• Works with cross regional team on technical missions to prepare deployment of new solutions for PS consultants team
• Technically drives complex projects involving large diversities of technologies and products, teams and regions.
• Able to manage “Staff Augmentation Services” for customer: Our Staff Augmentation Services enable our customer to strengthen their teams with technical cybersecurity expertise and specialized database security knowledge in order to protect customer information assets.
• Supports engagement manager in the pre‑sales phase of complex scope of work definition and workload estimation
• Versed with security best practices and help customer through consulting best practices to be implemented in customer environment.

Minimum Requirements: Skills, Experience & Education

Education: B.A./B.S. degree required (preferably Computer Science, Information Services, or a related field).

• 5+ years as Security Technical Consultant
• Experience in onsite and remote projects delivery model.
• Able to deploy all Data Security products including, but not limited to, Data Security Fabric, Secure Sphere, Data Risk Analytics and Data Risk Intelligence.

Preferred Qualifications

Technical

• Experience with Web Application Firewall-P (WAF-Prem)
• How to deploy Web Applications / firewall
• Sizing and technical pre‑requisitions
• How to configure and analyze
• Fine tune and configure reporting and integration(s).
• Experience with Data Risk Analytics (DRA)
• How to deploy on VMWare, AWS, Azure
• Ability to extract audit data from Agent Gateways to DRA Analytics
• How to create lists and perform tuning
• Experience in performing Health‑Checks
• Low level troubleshooting; routine system checks; documenting findings and scope for improvements.
• Experience with Database Activity Monitoring (DAM) / Secure Sphere
• How to deploy on VMWare
• Sizing basic gateways
• How to install agents (windows; non-windows)
• How to undergo data classification scans; vulnerability scans
• Ability to troubleshoot on gateways and agents
• Experience with Windows server administration.
• Comfortable with Active Directory, power shell, NTFS administration and group policy administration.

Soft Skills

• High energy, flexible, pro‑active and excellent resistance to stress
• Verbal and no verbal communication, listening:
• Ability to present solutions, rather than problems
• Ability to express complex ideas in a manner befitting the audience.
• Team‑working
• Negotiation: A strong “can do” attitude. Willing to accommodate and innovate to ensure customer satisfaction.
• Problem solving
• Customer driving
• Customer crisis management
• Able to manage complex projects

Additional Skills

• Knowledge of applications such as WebSphere, Apache Tomcat, JBoss
• Programming background and experience (Java, C++, .NET, SQL, XML)
• Experience in Storage solutions (NetApp, Dell, HP, etc.)
• Relevant security or professional certifications: CISM, CISA, CISSP, ITIL v3,

PMP

• Cloud Certifications: AWS, Azure, Google Cloud.
• Experience with Splunk, MongoDB, SAP/Hanna and/or Teradata

Main Relationship

Internal

• Consultant lead
• PS Pre‑sales manager
• Sales
• Pre‑sales engineer
• Project manager
• Delivery manager
• Product manager
• Engineering team
• Support team

External (customers)

• Project Sponsors - Managers
• Project Managers
• Network and Security Engineer
• Data centre manager

Special Position Requirements

Ability to travel up to 50% of his time; Ability to work under stress and managing tight deadlines, changing work environment and ability to be adaptable.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!