Product Manager Digital Identity (H/F)

Edenred; France; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Edenred is looking for a Product Manager for the Digital Identity domain to define product strategy, drive agile delivery, and ensure cross-domain interoperability. You will harmonize practices across applications while focusing on compliance and user satisfaction.

The ideal candidate will possess proven product management experience in an international setting, with a strong grasp of application integration and agile methodologies. Fluency in English is essential; additional languages are preferred.

Qualifications

• Proven experience in Product Management of cross-domain/platform capabilities.
• Strong understanding of application architectures and integrations.
• Fluent in English; additional languages are a plus.

Responsabilités

• Define the ambition, value proposition, and roadmap for products.
• Lead continuous discovery with users and stakeholders.
• Drive backlog, releases, and delivery with engineering.
• Ensure interoperability across domain products.
• Embed privacy-by-design and security-by-design.
• Establish rollout paths and lead the country community.

Connaissances

Product Management

Agile/lean practices

Cross-functional influence

Data fluency

Description du poste

Edenred is moving from a landscape of local solutions to a unified, groupwide approach for identity and activation. The Digital Identity domain provides transversal capabilities consumed by our applications and e-commerce platforms, supporting B2C, B2B and B2B2C use cases. In this role, you will accelerate convergence and adoption of domain products, harmonize practices and drive reuse at scale.**YOUR ROLE**As Product Manager Digital Identity, your main responsabilities will be :**1. Product strategy and vision*** Define the ambition, value proposition and roadmap for your product(s) in alignment with the Digital Identity domain vision and market/country needs.* Prioritize problems and initiatives through measurable objectives (OKRs), business cases and impact/effort analysis.**2. Discovery and design*** Lead continuous discovery with users and stakeholders (markets, business teams, Legal/Security, Tech).* Formalize needs (user stories, PRDs) and frame functional and non-functional requirements (performance, security, privacy, resilience, scalability); craft great UX with Design.**3. Delivery and operations*** Drive backlog, releases and delivery with engineering (agile/lean), and track quality (testing, acceptance criteria) and production reliability.* Implement observability (metrics, alerting, SLO/SLA) and run continuous improvement.**4. Convergence and integrations*** Ensure interoperability across domain products (identity/access, verification, consent/preferences, notifications, marketing tools) and their harmonized integration within Edenred's ecosystem.* Define standards for APIs, events and data models to enable reuse at group level.**5. Governance, compliance and security*** Embed privacy-by-design and security-by-design in partnership with Legal/Privacy/Security.* Document governance (usage policies, controls, audits) and manage risks (operational, regulatory, third-party).**6. Data, measurement and quality*** Define success metrics and dashboards (adoption, performance, data quality, satisfaction).* Ensure data integrity, freshness and traceability (e.g., state propagation, identifiers, preferences) with data platform teams.**7. Country rollout and change management*** Establish "minimum viable" then "advanced" rollout paths, with integration kits, configuration templates and migration plans.* Lead the country community, provide support, training and documentation, and feed insights back into the roadmap.**8. Stakeholders and vendor management*** Align and arbitrate with Product, Data, Engineering, Security, Legal and local market teams.* Where relevant, conduct vendor evaluations/contracts, define SLAs and monitor partner performance.**9. Define and track KPIs*** Adoption and convergence: countries/products onboarded, use-case coverage, reduction of local solutions.* Experience and reliability: availability, latency, stability, UX quality.* Data and compliance: data quality/completeness, traceability, compliance/security incidents.* Time-to-market and efficiency: roadmap adherence, velocity, MTTR, costs and SLA attainment.* Satisfaction: user feedback, NPS/CSAT, market and stakeholder satisfaction.**YOUR PROFILE****Professional & technical*** Proven experience (level to be defined) in Product Management of cross-domain/platform capabilities in an international environment.* Mastery of the end-to-end product lifecycle: discovery, prioritization, delivery, internal go-to-market, operations and continuous improvement.* Solid understanding of application architectures and integrations (APIs, events), non-functional requirements (security, performance, privacy), and the principles of identity/access, preference/consent, notifications and verification.* Data fluency: define metrics, analyze outcomes and make data-driven decisions.* Agile/lean practices, backlog/roadmap management, PRD/user story writing, and experiment/test design.**Soft skills*** Excellent communication and cross-functional influence, including with central and local leadership.* Strong prioritization and execution, autonomy, rigor and results orientation.* User empathy, analytical mindset and curiosity; ability to manage ambiguity and drive convergence.* Team player with a global mindset; comfortable in multicultural settings.**Languages*** Fluent English required; another language is a plus