Product Analyst

BetterHelp; France; Hybride; EUR 94 000 - 120 000; Plein temps

Résumé du poste

A leading online therapy service is seeking a Product Analyst to lead high-impact analytics initiatives. You will analyze user behavior, influence product direction through actionable insights, and collaborate closely with engineering teams. Required are 3+ years in product analytics, strong SQL and data visualization skills, and excellent communication abilities. The role offers remote work, competitive compensation, and a holistic perks program.

Prestations

Competitive compensation

Free therapy

Employee wellness program

Health, dental, and vision coverage

401k with employer matching

Qualifications

• 3+ years of experience in product analytics as a product analyst.
• Strong data communication skills, including technical writing.
• Self-motivated and proactive in a dynamic environment.

Responsabilités

• Lead analytics initiatives with the product team.
• Execute analysis of user behavior to identify growth opportunities.
• Develop and maintain dashboards, reports, and visualizations.

Connaissances

Product analytics

Data visualization

SQL proficiency

Stakeholder communication

Cohort and segmentation analysis

Formation

Bachelor’s degree in a quantitative field

Outils

Looker

Amplitude

Mixpanel

Python

R

Description du poste

Overview

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives. As the unmet need for mental health services grows, BetterHelp remains committed to being part of the solution.

As a Product Analyst at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. We invest in employee well-being and professional development because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day with a supportive community behind you.

What are we looking for?

We’re looking for a highly motivated and analytical individual who loves leading with data and insights. You thrive in a fast-paced and collaborative environment, where you can leverage strong communication skills to drive alignment across product leadership and support key initiatives. We’re seeking a collaborative partner who can help support business cases, contribute to critical projects, and proactively share findings. You are a strategic thinker who can anticipate future business needs and scope solutions with curiosity to explore complex problems.

What will you do?

• Lead high-impact analytics initiatives with the product team to inform data-driven product initiatives.
• Execute in-depth analysis of user behavior to identify growth opportunities and inform product optimization strategies.
• Influence direction through actionable insights and recommendations to key stakeholders based on statistical analysis and data interpretation.
• Develop and maintain advanced dashboards, reports, and visualizations to track and communicate critical KPIs and performance metrics.
• Work closely with engineering teams to ensure accurate data collection and instrumentation, providing guidance on tracking implementation and data integrity.
• Collaborate with data engineering and data science teams to refine data infrastructure and architecture to support advanced analytics and reporting capabilities.
• Become an expert on BetterHelp data, product experience, and regulatory requirements.
• Build a unified understanding of how our data, customer experiences, and goals align.

What will you NOT do?

• You will NOT worry about runway, cash left, or time until the next round. We have startup DNA but are fully backed and funded, all the way to success.
• You will NOT be confined to your job. You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT burn out. We work hard but maintain a sustainable work/life balance.

Yes. We operate on PST and candidates in any time zone are welcome to apply. Travel to our San Jose, CA office is expected up to three times per year plus one company-wide offsite. Travel expenses are covered and reasonable accommodations are made for those who cannot travel.

Requirements

• 3+ years of experience in product analytics as a product analyst, preferably in a high-velocity consumer-facing product.
• A track record of delivering impactful insights and driving growth.
• Expert experience with funnel analysis, cohort & segmentation analysis, and other analytics techniques.
• Strong proficiency in data visualization tools such as Looker, and familiarity with analytics platforms such as Amplitude and Mixpanel.
• Expert proficiency in SQL for data extraction and manipulation, and experience with programming languages such as Python or R.
• Strong data communication skills, including visualization, technical writing, and business writing.
• Self-motivated, proactive, and able to work effectively independently and collaboratively in a dynamic environment.
• Excellent stakeholder influence, communication and presentation skills, with the ability to convey complex findings to non-technical stakeholders.
• Bachelor’s degree in a quantitative field (Statistics, Mathematics, Computer Science, Economics, or related). A Master’s degree is a plus.
• Remote work with regular in-person bonding experiences sponsored by the company.
• Competitive compensation and holistic perks program (including free therapy and employee wellness).
• Excellent health, dental, and vision coverage; 401k with employer matching.
• The chance to build something that changes lives and that people love.
• An awesome community of co-workers.

The base salary range for this position is $110,000 - $140,000. In addition to the base salary, this position is eligible for a performance bonus and extensive benefits. Total compensation is based on several factors including location, experience, and certifications.

Equal Opportunity Employer: we thrive on difference and individuality. We do not discriminate on age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or veteran status.