Planning & Engineering Business Analyst (Associate - Standard - Senior)

FedEx; Lille; Hybride; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical care incl. dental

Life insurance

Multisport/Mybenefit

Learning resources for skill growth

Online language courses

Tuition Assistance Program

Employee assistance program

Résumé du poste

PTJ Fedex Express Portugal, Unip., Lda invites applications for a Planning & Engineering Business Analyst (Associate - Standard - Senior). You will gather, validate and document detailed business needs and translate them into functional specs for implementation.

You will evaluate requests, hand over requirements to developers, support UAT and change management, and drive initiatives to successful completion across IT, Operations and Regulatory teams.

Qualifications

• Strong analytical thinking and communication across functional groups
• Experience designing and documenting business/system requirements
• Willingness to travel 25% or more to FedEx locations in Europe
• Fluency in English (written and spoken) for technical and business audiences
• Exposure to Customs Clearance is advantageous
• Preferably: MBA or business-related master's degree, or equivalent
• Preferably: Business Analyst certificate or willingness to study for it

Responsabilités

• Gather, validate and document detailed business needs, user stories, and functional specifications
• Evaluate requests against corporate strategy
• Handover requirements to development teams
• Support UAT and assist with change management
• Identify opportunities for innovations
• Own initiatives and drive them to completion
• Maintain partnerships with IT, Operations and Regulatory
• Engage with stakeholders to identify business needs

Connaissances

Analytical thinking

Interpersonal skills

Communication skills

Root-cause analysis

Requirements gathering

Tech affinity

Travel flexibility

Fluent English

Customs clearance knowledge

Formation

MBA / business-related master

Description du poste

Company:

PTJ Fedex Express Portugal, Unip., Lda

Address:

R. Lionesa

Scheduled Weekly Hours:

40

Worker Type:

Regular

Posting Start Date

18-sept-2026

Posting Close Date:

1-oct-2026

Job Family:

FXE-EU: Planning & Engineering Business Analyst (ID)

Position Summary:

We have an exciting opportunity for you to join our team as a Planning & Engineering Business Analyst (Associate - Standard - Senior)

Who we are:

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let’s write our next chapter together.

What you will be doing:

• Gather, validate and document detailed business needs, user stories, and functional specifications
• Evaluate business requests and needs against the corporate strategy
• Hand-over requirements to development teams
• Support user-acceptance testing (UAT) and assist with change management
• Recognize and recommend opportunities for innovations
• Take ownership of initiatives and work independently to successful conclusion
• Maintain close partnerships with collaborating departments e.g. IT, Operations and Regulatory.
• Engage with all levels of business stakeholders to identify business needs

What do you bring with you:

• Strong analytical thinking capabilities
• Excellent interpersonal & communication skills with the ability to interact effectively throughout various functional groups and hierarchical levels
• Strong aptitude for root-cause analysis and strategic prioritization
• Experience in designing and documenting business/system requirements.
• Affinity with technology and innovative mindset
• Willingness to travel frequently (25% or more) to various FedEx locations in Europe
• Fluency in English (both written and spoken) to present to technical and business audiences
• Previous exposure to Customs Clearance and Business Analysis is an advantage
• Preferably: Business school/University level education, in business-administration (MBA), business-engineering, master’s in information technology or business analytics, or similar
• Preferably: Business Analyst certificate, or willing to study to obtain this

What do we offer:

• Impact on business at strategic level and exposure to middle and upper management
• A unique and challenging position in an innovative, international, and dynamic working environment
• Package of non-wage benefits (medical care including dental package; life insurance; multisport/mybenefit, extensive learning resources to further develop your skills and knowledge, including online language courses)
• Beside a competitive benefits and reward package we offer our employees a wide array of formal training and on the job learning opportunities to bring your career in FedEx to the next level
• Hybrid working policy, where team members have the opportunity to combine the benefits of working in the office and some days working from home
• Tuition Assistance Program
• Employee Assistance Program for you and your family in difficult life situations

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx Express is one of the world’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by “Fortune” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future.

Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.