Patient Concierge, Front Desk Associate

Cardinal Health; Lourdes; Sur place; EUR 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Paid time off

401k savings plan

MyFlexPay access

Résumé du poste

Cardinal Health is seeking a Patient Concierge at Oncologics in Lafayette, LA. The role handles greeting patients, verifying demographics/insurance, scheduling, and payment processing with attention to detail and strong customer service. Prior medical office experience and EMR familiarity are preferred to ensure accurate records and smooth operations.

Flexibility in scheduling and reliable attendance are essential as part of a collaborative healthcare team dedicated to high-quality patient care.

Qualifications

• High School Diploma or equivalent is preferred.
• Knowledge of medical terminology is preferred.
• One year of medical office experience is preferred.
• Experience accessing and updating an EMR system is preferred.
• Typing speed of 40 wpm is preferred.

Responsabilités

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and record patient payments.
• Enter and update patient demographic and insurance information.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Maintain regular attendance and punctuality.
• Support team efforts and meet deadlines.

Connaissances

Flexible schedule

Typing 40 wpm

Medical terminology

Medical office experience

EMR system experience

Formation

High School Diploma or equivalent

Outils

Document imaging software

EMR software

Description du poste

Practice Operations Management oversees the business and administrative operations of a medical practice. The Patient Concierge, Front Desk Associate is the first point of contact for patients and family members at OncoLogics. This position is responsible for greeting patients, confirming demographic and insurance information, answering phones, provider scheduling, as well as other duties as assigned. Customer service skills and attention to detail are important to this role's success.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Qualifications

• Ability to work a flexible schedule as necessary
• Ability to type 40 wpm, preferred
• High School Diploma or equivalent experience, preferred
• Knowledge of medical terminology, preferred
• One year of medical office experience, preferred
• Experience accessing and updating an EMR system, preferred

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks.
• Works on routine assignments that require basic problem resolution.
• Refers to policies and past practices for guidance.
• Receives general direction on standard work; receives detailed instruction on new assignments.
• Consults with supervisor or senior peers on complex and unusual problems.

Location

Oncologics 4809 Ambassador Caffery Pkwy. Suite 100 Lafayette, LA 70508

Compensation and Benefits

Anticipated hourly range: $15 per hour - $20.40 per hour.

Bonus eligible: No

Benefits:

• Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application Window

Application window anticipated to close: 11/23/2026

Inclusive Workplace

#LI-LP Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Equal Opportunity Employer

Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Company Overview

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end-to-end solutions and data-driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges - now, and in the future.