Patient Care Coordinator

Partnerships for Dentists; Montchanin; On-site; EUR 31,000 - 33,000; Part time

Benefits offered by this job

401(k) Matching

Health, Dental, and Vision Insurance

Life Insurance

Paid Time Off (PTO)

Paid Holidays

Employee Perks & Discounts

Job summary

Partnerships for Dentists is seeking a friendly Patient Care Coordinator to join our dental team as front office and patient relations support. This part-time role covers scheduling, financial coordination, and follow-up to ensure an exceptional care experience for every patient.

You will greet patients, manage appointments, discuss treatment plans, verify insurance, collect co-pays, and support the clinical team while maintaining HIPAA and OSHA standards in a busy dental office.

Qualifications

• Front office experience in dental settings preferred.
• Familiar with ADA codes is a plus.
• Excellent communication and organizational skills.

Responsibilities

• Greet patients and manage front-office operations.
• Answer phones and schedule appointments to meet productivity goals.
• Present treatment plans and collect co-pays.
• Verify insurance and manage claims.
• Coordinate referrals and track case acceptance.
• Ensure HIPAA and OSHA compliance daily.

Skills

Communication

Customer service

Dental billing

Insurance processes

Multitasking

Team player

Front office experience

Job description

Dental Office | Front Office + Patient Relations | Part-Time

Pay & Schedule

• Pay: $25-$27/hour
• Schedule: Mondays & Wednesdays from 7:30am - 5:00pm | Fridays from 7:30am - 1:00pm

About The Role

We’re seeking a friendly, detail-oriented Patient Care Coordinator (PCC) to join our dental team! You’ll be the first point of contact for our patients and a key player in delivering an exceptional care experience—from scheduling to financial coordination to follow-up.

What You'll Do

• Greet patients and ensure a welcoming front-office experience
• Answer phones, confirm appointments, and manage daily schedules to meet productivity goals
• Present treatment plans, review fees, discuss payment options, and collect co-pays
• Verify insurance benefits, handle claims, and manage accounts receivable follow-up
• Maintain accurate patient records and support all aspects of front-office operations
• Coordinate referrals and follow through on patient care with specialists
• Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations
• Participate in daily huddles and communicate clearly with the clinical team
• Ensure HIPAA and OSHA compliance at all times
• Promote the practice by asking for reviews and referrals
• Support cleanliness and organization in both front office and shared areas

What We're Looking For

• Outstanding communication and customer service skills
• Knowledge of dental terminology and insurance processes (ADA codes a plus)
• Strong multitasking and organizational abilities
• Comfortable using scripts and addressing patient objections
• Team player with a positive attitude and flexible mindset
• Dental office experience strongly preferred

Benefits

• Competitive Salary
• 401(k) Matching
• Health, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Employee Perks & Discounts