Operations Supervisor: Lead Team & Service Excellence

FedEx; Marly-la-Ville; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Tuition Assistance Program

Employee Assistance Program

Employee reduced-rate shipping

Great career opportunities

Job summary

FedEx is seeking an Operations Supervisor to lead a team of operatives and drivers in a busy freight processing environment. You will oversee daily shift activities, drive performance, and ensure safety and compliance while maintaining high service levels.

Strong communication and staff development are essential as you coach the team to meet operational goals. This role emphasizes energetic leadership, customer focus, and the ability to manage time effectively.

Qualifications

• Experience in managing a shift and team in a busy freight processing environment.
• Ability to manage own and teams time effectively with attention to detail.
• Be energetic and enthusiastic.
• Have a strong customer focus.
• Have good communication skills.

Responsibilities

• Supervising a team of operatives and drivers.
• Making sure all team members are motivated and treated fairly and consistently.
• Planning and taking action to achieve service levels targets.
• Educating your team on business goals and service objectives.
• Making sure your team follows safe, secure and operationally compliant working practices during the shift.

Skills

Team management

Communication skills

Customer focus

Time management

Energetic approach

Job description

FedEx is seeking an Operations Supervisor to lead a team of operatives and drivers in a busy freight processing environment. You will oversee daily shift activities, drive performance, and ensure safety and compliance while maintaining high service levels.

Strong communication and staff development are essential as you coach the team to meet operational goals. This role emphasizes energetic leadership, customer focus, and the ability to manage time effectively.