Operations Supervisor: Lead Teams & Drive Service Excellence

FedEx Express México; Strasbourg; Sur place; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Training and development

Tuition assistance

Employee assistance program

Employee shipping discounts

Career advancement opportunities

Résumé du poste

FedEx Express is seeking an Operations Supervisor to join our team in a dynamic freight processing environment. You will supervise a team of operatives and drivers, ensuring motivation, fairness and adherence to service targets.

Your role emphasizes educating the team on business goals, maintaining safety and compliance, and driving performance during shifts. A strong customer focus and excellent communication are essential for success.

Qualifications

• Experience in managing a shift and team in a busy freight processing environment is desirable.
• Ability to manage own and team's time effectively with attention to detail.
• Be energetic and enthusiastic.
• Have a strong customer focus.
• Have good communication skills.

Responsabilités

• Supervising a team of operatives and drivers.
• Making sure all team members are motivated and treated fairly and consistently.
• Planning and taking action to achieve service levels targets.
• Educating your team on business goals and service objectives.
• Making sure your team follows safe, secure and operationally compliant working practices during the shift.

Connaissances

Team management

Shift management

Communication

Customer focus

Description du poste

FedEx Express is seeking an Operations Supervisor to join our team in a dynamic freight processing environment. You will supervise a team of operatives and drivers, ensuring motivation, fairness and adherence to service targets.

Your role emphasizes educating the team on business goals, maintaining safety and compliance, and driving performance during shifts. A strong customer focus and excellent communication are essential for success.